17件のsr technical support engineerのおすすめの求人

Sr. Technical Support Engineer (JTAC)
Extreme Networks —東京都
- 一部在宅
- コミュニケーションスキル
クイック応募
Sr Technical Support Engineer
HERE Technologies —横浜市新横浜
- Oracle
- 営業経験
- Java
Sr. Quality Engineer I
Moog Inc. —平塚市
- 管理職・マネジメント経験
- Microsoft Office
- 大卒
Sr. Systems Engineer-Tokyo Area*
Extreme Networks —東京都
- フルリモート
- 営業経験
- 大卒
- コミュニケーションスキル
クイック応募
Sr. Application Support Engineer
リーチェクスト株式会社 —東京都 23区
- 英語
- 大卒
クイック応募
Sr. Solutions Architect
Penguin Solutions —千代田区六番町
- 管理職・マネジメント経験
- 営業経験
- 顧客対応
6日前
SR PROJECT MANAGER ENGINEER
TE Connectivity —川崎市
- 英語
- 大卒
Sr. Technician, Systems Engineer
SiTime Corporation —品川区
- Microsoft Excel
- Python
クイック応募
8日前
DSo2607LSB08B　Sr Service Business Development Engineer　リーダー
横河電機株式会社 —武蔵野市
- 月給 40.5万円 ~ 59.5万円
- 管理職・マネジメント経験
- 営業経験
- 英語
Sr. Software Engineer (AI Product)
amptalk株式会社 —渋谷区
- ソフトウェア開発
- AI
- Python
Sr Field Service Engineer
MKS Inc. —千代田区九段北
- 修士号
クイック応募
Sr. Analog Mixed-Signal Design Engineer
SiTime Corporation —品川区
- 博士号
クイック応募
(Sr. Engineer / Engineer) HSIF Analog Engineer
OMNIVISION —横浜市
- 大卒
- Linux
SSP Deployment Sr Engineer
Wipro Limited —横浜市西区
- 二か国語
- プレゼンテーションスキル
- Linux
SSP Sr Care Engineer
Wipro Limited —横浜市西区
- 二か国語
- プレゼンテーションスキル
- Linux
FAE: Sr. Staff/Staff Engineer
OMNIVISION —横浜市
バイリンガルシニアソフトウェアエンジニア C++ / C#
クエスト・グローバル・サービス —富山市
- 二か国語
- 英語
- C++
- 有給休暇あり
- 育休あり
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Sr. Technical Support Engineer (JTAC)
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Sr. Technical Support Engineer (JTAC)

Extreme Networks -
東京都

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求人の詳細

資格とスキル

CCNP
Kubernetes
CCNA
OSPF
日本語
OpenStack
BGP
MPLS
コミュニケーションスキル

仕事内容の詳細

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.

Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.

Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.

Japan Technical Assistance Center (JTAC) Responsibilities:

Provide Support for partners and end customers via telephone, e-mail, and web

Ability to manage a high work volume with time bound constraints

Analyzes problems and identifies solutions by utilizing databases of existing issues, debugging tools and simple or moderate lab simulations

Provide Tier 2/3 technical expertise in resolving service provider, data center, and wireless product issues

Ensures escalations and handoffs are efficient by documenting cases clearly and completely

Escalate and collaborate with Software and/or Hardware Engineering to see the problem through to resolution

Develop subject matter expertise and train/mentor others

Use troubleshooting skills to: perform lab replications, research more difficult problems, test engineering provided fixes to ensure the solution resolves the customer problem

JTAC Requirements:

Excellent troubleshooting skills

Business and conversational level English and Japanese ability

Strong communication skills in both English and Japanese

JLPT N1 or equivalent experience and ability

Self-motivated, energetic and positive approach to solving problems

Organization and time management skills - must be able to handle multiple issues in an organized manner

Strong troubleshooting skills of networking protocols such as OSPF, BGP, MPLS, etc.

OpenStack and/or Kubernetes experience are a plus

CCNA, CCNP, and/or CCIE certification are a plus

Working Hours & Environment:

Monday through Friday, 9AM to 6PM

60 Minutes for lunch takeable at any time

Remote-office hybrid, minimum 2 days a week in office.

Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.

We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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sr technical support engineer 件

Sr. Technical Support Engineer (JTAC)

Sr Technical Support Engineer

Sr. Quality Engineer I

Sr. Systems Engineer-Tokyo Area*

Sr. Application Support Engineer

Sr. Solutions Architect

SR PROJECT MANAGER ENGINEER

Sr. Technician, Systems Engineer

DSo2607LSB08B　Sr Service Business Development Engineer　リーダー

Sr. Software Engineer (AI Product)

Sr Field Service Engineer

Sr. Analog Mixed-Signal Design Engineer

(Sr. Engineer / Engineer) HSIF Analog Engineer

SSP Deployment Sr Engineer

SSP Sr Care Engineer

FAE: Sr. Staff/Staff Engineer

バイリンガルシニアソフトウェアエンジニア C++ / C#

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