Since 1981, we've been a leading tourism company, specializing in offering a wide range of travel experiences in Japan.
Our mission is to become the leading brand for all Europeans who love Japan and want to travel there.
We offer a wide catalog of products to our travelers: individual and group tours, Rail Passes, activities, excursions, train tickets, accommodations, SIM cards, car rental, etc. For more information on our company and our products, visit our website in 5 languages: https://www.japan-experience.com/.
And discover our promotional video!
In 2022, Japan Experience managers launched Irasshai, an 800 m2 food store dedicated to Japan in central Paris (https://irasshai.co/).
In 2024, A new Japan Experience office opened in Milan, Italy, to better address the Italian market.
In March 2025, Japan Experience acquired FTC, top-leading group tours' DMC in Japan.
In December 2025, Japan Experience joined Marietton Group (Havas, Selectour, Austral Lagons, Akilanga, Vista, SPVA, Time Tours), the first leading French company for worldwide travel.
2026? Let's write it together...!
We aim at finding our Accommodation (Hotels / Rental houses) Product Manager.
You will focus to our 100+ partner hotels and to our 50+ short and mid-term rental traditional houses (link here), with the following responsibilities:
- Develop and manage the hotel & rental houses product portfolio across Japan.
- Negotiate hotel contracts, rates, allocations, and special offers with accommodation partners.
- Manage, motivate, and develop a team of 5 house operations staff, in Tokyo, Kyoto and Kanazawa, dedicated to rental houses.
- Ensure all properties meet our quality, cleanliness, maintenance, and safety standards.
- Build and maintain strong relationships with hotels, chains, and local suppliers (city hall, neighbors associations).
- Ensure that the most competitive rates, whether sourced through direct contracts or OTA channels, are accurately integrated and maintained within the company's internal systems.
- Collaborate closely with operations, customer service, sales, and marketing teams to ensure accurate product information, operational efficiency, and an excellent guest experience.
- Monitor market trends, competitor activity, customer demand, and pricing to identify new opportunities and maintain a competitive product offering.
- Monitor key performance indicators including occupancy, guest feedback, budgets, and operational costs, and implement improvements where necessary.
- Participate in trade shows, supplier meetings, and destination visits.
We are looking for someone who wants to grow with us. This role offers strong long-term career development opportunities, with the potential to expand responsibilities and evolve into a senior leadership position as the business grows.
- You have previous experience managing hospitality, accommodation, property management, or rental operations.
- You have demonstrated leadership experience and enjoy managing and developing teams.
- You are highly organized, detail-oriented, and solution-driven. You remain calm under pressure.
- You have excellent communication and interpersonal skills.
- You are customer-focused and committed to delivering outstanding guest experiences.
- Experience in hotels and/or with short-term rental platforms, hospitality operations, or traditional Japanese properties is a strong advantage.
- Professional proficiency in English and Japanese (Native or JLPT N1) is required; French language skills are a plus.
- You are a resident of Japan with a valid work permit.
Join us and help share the unique charm of traditional Japanese houses while creating memorable experiences for western travelers in Japan.
For all these missions a gross monthly remuneration is proposed comprising the following 2 elements:
We offer a 正社員 contract with a 3-month trial period, renewable for 2 months.
You may need to work on some week-ends to support your team.
Position is based in Tokyo, in our office in Kagurazaka, where 35 other Japan Experience team members work.
Business trips needed to Kyoto (at least twice a month), Kanazawa and Takayama (3 times a year)
You will report to Product Team Director, based in Tokyo.
The position is opened from August 1st.
