Role description
Bilingual Native or Strong Bilingual Non-Native (JLPT N2)
Requirements
- Maintain excellent customer satisfaction through professional, proactive and personal service.
- Experience with SIEM vendors such as QRadar, ArcSight, RSA, and LogRhythm (preferred is 2 tool backgrounds)
- Experience in incident response, and in writing procedures runbooks and playbooks ·
- The project technology is Microsoft Sentinel.
- Must be bilingual with English and Japanese proficiency.
Main Responsibilities
- Act as an escalation point for high and critical severity security incidents, and conduct thorough investigations to determine potential impact and understand extend of compromise;
- Analyse attack patterns, Tools, Techniques and Procedures (TTPs) to identify methods of attacks and attack life cycle;
- Provide recommendations on issue resolution activities such as security controls policy configuration changes and security hygiene improvement;
- Provide guidance on mitigating risks associated with security vulnerabilities;
- Hunt for Indicators of Compromise (IOCs) and signs of Advanced Persistent Threats (APTs) within the Client’s environment;
- Conduct threat hunting by means of in-depth log analysis to identify potential threats that may have evaded automated detection;
- Conduct analysis to gather evidence, validate root cause and analyse extend of compromise leveraging Client’s security toolset;
- Identify gaps and weaknesses in existing security processes and propose enhancements to improve Client’s established incident response methodologies;
- Collaborate with cross-functional teams, to ensure end to end management of security incident lifecycle;
- Document and update incident response processes, define outcomes for future references and drive continuous improvement;
- Participate in regular team meetings, Incident Response war room discussions and executive briefing sessions.
- Minimum 2+ years of experience as a SOC L3 Analyst working as part of a Global SOC team.
- Resolve, escalate, report, and raise recommendations for resolving and remediating security incidents.
- Be an escalation point for investigations of clients and suggest optimization activities to improve their performance.
- Proactively monitor and review threats and suspicious events from customers participating in the service.
- Handle the advanced monitoring of system logs, SIEM tools, and network traffic for unusual or suspicious activity.
- Set up SIEM solutions and troubleshoot connectivity issues. · Investigate and resolve security violations by providing post-mortem analysis to illuminate issues and possible solutions.
- Collate security incident and event data to produce monthly exception and management reports.
- Report unresolved network security exposure, misuse of resources, or noncompliance situations using defined escalation processes.
- Assist and train team members in the use of security tools, the preparation of security reports, and the resolution of security issues.
- Develop and maintain documentation for security systems and procedures.
Skills
cybersecurity,crowdstrike, management,endpoint security,information security
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
