Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.
Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.
Key Responsibilities:
- Provide first-level response to employee inquiries and escalate when needed
- Prepare HR reports, presentations, and internal documents
- Support contract renewal tracking and administrative processes
- Maintain HR data and ensure documentation accuracy
- Support HRBP/HRPP day-to-day operations
- Coordinate HR processes and internal communications
Qualifications:
Required:
- Minimum 5 years of work experience
- Advanced Excel skills is requited (data handling, analysis, reporting), usage of AI tool is a plus
- Experience in using global HR tools (Workday, SAP etc) and shared folders in delivering day to day operation
- Experience in HR or administrative support roles
- Strong sense of responsibility and attention to detail
- Good communication skills in different channels (verbal, written, emails, chat )
- Experience in multi-tasking in a fast environment with customer service mindset
Preferred:
- HRBP or HR operations support experience
- ER exposure
- English communication skills (nice to have, not mandatory)
Competencies:
- Proactive and independent
- Structured and organized
- Ability to handle confidential information
- Team-oriented and flexible
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日本語版
職種名: HR Specialist, HR（契約社員）
ポジション概要:
本ポジションは、主にコーポレート部門の従業員を対象として、HR Business Partner（HRBP）およびHR People Partner（HRPP）に対する事務・オペレーションサポートを提供します。従業員からの問い合わせ対応、人事レポートや各種資料の作成、契約管理プロセスにおけるスケジュール調整を含む日常的なHRオペレーション業務を担当します。
主な業務内容:
- 従業員からの問い合わせに一次対応し、必要に応じて適切な担当者へエスカレーションする
- 人事レポート、プレゼンテーション資料、および社内文書を作成する
- 契約更新管理および関連する事務手続きをサポートする
- 人事データを管理し、ドキュメントの正確性を維持する
- HRBP／HRPPの日常業務をサポートする
- 人事関連プロセスや社内コミュニケーションの調整を行う
応募要件:
必須:
- 5年以上の実務経験
- 高度なExcelスキルを有すること（データ処理、分析、レポーティングなど）。AIツールの活用経験があれば尚可
- グローバルHRシステム（Workday、SAPなど）および共有フォルダを使用した日常業務運用経験
- 人事または管理部門におけるサポート業務経験
- 高い責任感と細部への注意力
- 優れたコミュニケーション能力（対面、文書、Eメール、チャットなど）
- 顧客志向を持ち、スピード感のある環境で複数業務を同時並行で遂行した経験
歓迎:
- HRBPサポートまたはHRオペレーションサポートの経験
- ER（Employee Relations）に関する業務経験
- 英語でのコミュニケーションスキル（あれば尚可、必須ではありません）
求める人物像:
- 主体性があり、自律的に業務を推進できる方
- 論理的・体系的に物事を整理できる方
- 機密情報を適切に取り扱える方
- チームワークを重視し、柔軟に対応できる方
Our Competencies for All Employees
Courage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly : Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others : Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
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