14件の東京都でのcustomer service analystのおすすめの求人

SOC Analyst III
UST —千代田区
- 二か国語
クイック応募
10日前
Service Delivery Manager - F&A - R2R 4D
Genpact Japan K.K. —江東区
- Oracle
- ERPシステム
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Prin IT Business Analyst - Japan
MiniMed —品川区
- CRMソフトウェア
- 営業経験
- Salesforce
20時間前
KYC Analyst
StoneX Group —中央区日本橋室町
- Windows
- 大卒
Customer Delivery Analyst ã‚«ã‚¹ã‚¿ãƒžãƒ¼ãƒ‡ãƒªãƒ�ãƒªãƒ¼ã‚¢ãƒŠãƒªã‚¹ãƒˆ
Cisco Systems —港区
- Microsoft Excel
- 顧客対応
- データ分析
Analyst
NielsenIQ —中野区
- 修士号
- POS
クイック応募
Specialized Client Success Analyst
Visa Worldwide (Japan) Co., Ltd. —千代田区
- Java
- AI
- コミュニケーションスキル
2日前
Operations Support Analyst and Japanese Linguist
Booz Allen Hamilton —福生市
- アルバイト・パート
- Microsoft Office
- 大卒
3日前
Senior Analyst, Customer Success
NielsenIQ —中野区
- 大卒
- POS
クイック応募
Sales Operations Analyst
ServiceNow —千代田区有楽町
- CRMソフトウェア
- 営業経験
クイック応募
Senior Financial Analyst
Adobe —品川区
- 営業経験
- 修士号
- 大卒
Junior Business Analyst / Functional Analyst (Airline /Logistics project) - TTH
日本タタ・コンサルタンシー・サービシズ株式会社 —港区六本木駅
- Java
- AWS
Territory Sales - Inside Sales Representative - Senior
Cummins Inc. —港区
- 営業経験
- Salesforce
- 大卒
パテントサーチシニアリード (Patent Search Senior Lead)
Clarivate —港区
- 一部在宅
- 英語
- Microsoft Office
- データベース経験

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Service Delivery Manager - F&A - R2R 4D
Genpact Japan K.K. —江東区
Foster strong client relationships by delivering consistent service excellence and ensuring high levels of satisfaction.
クイック応募
22時間前

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SOC Analyst III

UST -
千代田区

クイック応募

求人の詳細

10日前

資格とスキル

二か国語
日本語
サイバーセキュリティ

仕事内容の詳細

Role description

Bilingual Native or Strong Bilingual Non-Native (JLPT N2)

Requirements

Maintain excellent customer satisfaction through professional, proactive and personal service.
Experience with SIEM vendors such as QRadar, ArcSight, RSA, and LogRhythm (preferred is 2 tool backgrounds)
Experience in incident response, and in writing procedures runbooks and playbooks ·
The project technology is Microsoft Sentinel.
Must be bilingual with English and Japanese proficiency.

Main Responsibilities

Act as an escalation point for high and critical severity security incidents, and conduct thorough investigations to determine potential impact and understand extend of compromise;
Analyse attack patterns, Tools, Techniques and Procedures (TTPs) to identify methods of attacks and attack life cycle;
Provide recommendations on issue resolution activities such as security controls policy configuration changes and security hygiene improvement;
Provide guidance on mitigating risks associated with security vulnerabilities;
Hunt for Indicators of Compromise (IOCs) and signs of Advanced Persistent Threats (APTs) within the Client’s environment;
Conduct threat hunting by means of in-depth log analysis to identify potential threats that may have evaded automated detection;
Conduct analysis to gather evidence, validate root cause and analyse extend of compromise leveraging Client’s security toolset;
Identify gaps and weaknesses in existing security processes and propose enhancements to improve Client’s established incident response methodologies;
Collaborate with cross-functional teams, to ensure end to end management of security incident lifecycle;
Document and update incident response processes, define outcomes for future references and drive continuous improvement;
Participate in regular team meetings, Incident Response war room discussions and executive briefing sessions.
Minimum 2+ years of experience as a SOC L3 Analyst working as part of a Global SOC team.
Resolve, escalate, report, and raise recommendations for resolving and remediating security incidents.
Be an escalation point for investigations of clients and suggest optimization activities to improve their performance.
Proactively monitor and review threats and suspicious events from customers participating in the service.
Handle the advanced monitoring of system logs, SIEM tools, and network traffic for unusual or suspicious activity.
Set up SIEM solutions and troubleshoot connectivity issues. · Investigate and resolve security violations by providing post-mortem analysis to illuminate issues and possible solutions.
Collate security incident and event data to produce monthly exception and management reports.
Report unresolved network security exposure, misuse of resources, or noncompliance situations using defined escalation processes.
Assist and train team members in the use of security tools, the preparation of security reports, and the resolution of security issues.
Develop and maintain documentation for security systems and procedures.

Skills

cybersecurity,crowdstrike, management,endpoint security,information security

About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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東京都の求人 customer service analyst 件

SOC Analyst III

Service Delivery Manager - F&A - R2R 4D

Prin IT Business Analyst - Japan

KYC Analyst

Customer Delivery Analyst ã‚«ã‚¹ã‚¿ãƒžãƒ¼ãƒ‡ãƒªãƒ�ãƒªãƒ¼ã‚¢ãƒŠãƒªã‚¹ãƒˆ

Analyst

Specialized Client Success Analyst

Operations Support Analyst and Japanese Linguist

Senior Analyst, Customer Success

Sales Operations Analyst

Senior Financial Analyst

Junior Business Analyst / Functional Analyst (Airline /Logistics project) - TTH

Territory Sales - Inside Sales Representative - Senior

パテントサーチシニアリード (Patent Search Senior Lead)

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