16件のdevice engineerのおすすめの求人

Deskside Support Specialist
Intersoft K.K. —港区
- 月給 30万円 ~ 65万円
- Azure
- Microsoft Outlook
- Windows
クイック応募
Field Application Engineer
KLA —横浜市
- 管理職・マネジメント経験
- 修士号
- 大卒
Analyst II Technical Customer Support
Beckman Coulter Diagnostics —長泉町東野
- Microsoft Word
- Oracle
- 管理職・マネジメント経験
Test engineer: Staff / Senior Engineer / Engineer
OMNIVISION —横浜市
Technical Architect / テクニカルアーキテクト
Quest Global —ひたちなか市
- 二か国語
- 英語
- SQL
- 有給休暇あり
- 育休あり
クイック応募
[2WP] 電気コンポーネント開発エンジニア / [2WP] Electronics component development engineer
Bosch Group —横浜市
- 管理職・マネジメント経験
- 英語
- プロジェクトマネジメント
クイック応募
Notebook PC Storage Engineer
Lenovo —横浜市
- 英語
- ソフトウェア開発
- 製造
Senior Embedded Software Systems Engineer - Robotics
Rapyuta Robotics —江東区
- 大卒
- Linux
- Python
クイック応募
Automation Engineer (Python)
IZUMI NETWORK —東京都 23区
- 年収 600万円 ~ 750万円
- 英語
- Linux
- Python
クイック応募
Analog Design Engineer: Senior staff engineer / Staff engineer
OMNIVISION —横浜市
- 博士号
(Sr Staff / Staff / Senior Engineer) Product Engineer
OMNIVISION —横浜市
- 大卒
(Sr. Staff / Staff Engineer) Pixel Design Engineer
OMNIVISION —横浜市
- 博士号
(Sr. Staff / Staff Engineer) Process Integration Engineer
OMNIVISION —横浜市
- 博士号
Software Support Engineer (ソフトウェアサポートエンジニア)
ASM International —川崎市
- Windows
- 修士号
Technical Architect - Medical Software Development (Cloud & AI)
Quest Global —ひたちなか市
- 二か国語
- Azure
- 管理職・マネジメント経験
- 引っ越し補助あり
- 有給休暇あり
クイック応募
Site Reliability Engineer, Siri Evaluation Reliability
Apple —港区
4時間前

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Field Service Engineer
MKS Inc. —千代田区九段北
MKS Japan is seeking a Field Service Engineer that can manage highly visible customer support through the performance of on-site installation, as well as…
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Software Engineer, Commissioner
MKS Inc. —横浜市緑区
Software Troubleshooting: Proficiency in diagnosing and resolving software issues, including operating systems and application software.
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Deskside Support Specialist

Intersoft K.K.
港区

クイック応募

求人の詳細

正社員
月給 30万円 ~ 65万円

福利厚生

交通費支給
昇給あり

資格とスキル

Jira
MCSA
TCP
Azure
オペレーティングシステム
Microsoft Outlook
iOS
ServiceNow
CCNP/Cisco Certified Network Professional
日本語
Windows
Android
CompTIA A+
DHCP
CCNA/Cisco Certified Network Associate
DNS
SharePoint
Mac OS
IT経験
Windows
ITILファンデーション
TCP/IP
Active Directory
CompTIA A+
Intune
VPN

仕事内容の詳細

仕事内容:

Please note , only applicants currently residing in Japan with appropriate Status of Residence will be considered.

Position Summary

We are looking for a customer-centric and technically sound Deskside Support (DSS) Engineer to join our IT operations team in Tokyo. In this role, you will be the face of IT, providing high-quality, hands-on, and remote technical support to our local employees.

Because you will be supporting a diverse workforce, the ideal candidate must be able to seamlessly navigate technical troubleshooting in Native-level Japanese for local staff while collaborating and escalating issues with global IT engineering teams in Business-level English.

Key Responsibilities

Hardware & Software Support: Provide Tier 1 and Tier 2 end-user support for laptops (Windows/Mac), mobile devices (iOS/Android), printers, and meeting room AV equipment.
Troubleshooting & Resolution: Diagnose and resolve hardware, software, network connectivity, and operating system issues directly at the user’s desk or via remote support tools.
Lifecycle Management: Handle PC provisioning, imaging, deployment, asset tracking, and decommissioning for new hires and exiting employees.
VIP Support: Deliver high-touch, white-glove technical support to executives and VIP stakeholders with minimal disruption to their schedules.
Global Collaboration: Act as the local hands on the ground for global network, server, and security teams. Escalate complex infrastructure issues to Tier 3 global teams in English.
Documentation: Maintain local IT inventory, document standard operating procedures (SOPs), and log all incidents accurately in the ticketing system (e.g., ServiceNow, Jira).

求める人材:

Job Requirements

Experience & Education

Experience: 2–5 years of experience in Deskside Support, IT Helpdesk, or Technical Support within a corporate environment (multinational company experience is a big plus).
Certifications (Preferred): CompTIA A+, Network+, Microsoft Certified Solutions Associate (MCSA), or ITIL Foundation.

Technical Skills

OS Expertise: Deep knowledge of Windows 10/11 and macOS troubleshooting in an enterprise environment.
Cloud & Productivity Tools: Proficient in administering and troubleshooting Microsoft 365 (Teams, Outlook, SharePoint) and/or Google Workspace.
Networking Fundamentals: Basic understanding of TCP/IP, DNS, DHCP, VPN, Wi-Fi configuration, and active directory (AD/Azure AD) user management.
MDM Tools: Familiarity with Mobile Device Management tools like Microsoft Intune or Jamf is highly desirable.

Language & Soft Skills

Japanese: Native level. Ability to explain technical issues politely and clearly to Japanese corporate users, understanding local cultural nuances and business etiquette.
English: Business level. Capable of reading global technical documentation, raising tickets with global vendor support, and participating in English-speaking team meetings.
Soft Skills: Strong empathy, patience, and a "service-first" mindset. Excellent problem-solving skills under pressure.

勤務時間・曜日:

Monday to Friday

9am - 6pm

休暇・休日:

Working Hours, Holidays & LeaveWeekends & Public Holidays

Days Off: Complete five-day workweek system — Saturdays, Sundays, and National Holidays off.
Japanese National Holidays: Fully observed (typically 16 days per year, including days like Marine Day, Mountain Day, etc.).
Annual Holidays: Approximately 120–125 days per year (including weekends and national holidays).

その他:

Job Type: Full-time

Pay: 300,000円 - 650,000円 per month

Average number of scheduled working hours (monthly): 160 hour(s)

Language:

Japanese (Required)

クイック応募

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device engineer 件

Deskside Support Specialist

Field Application Engineer

Analyst II Technical Customer Support

Test engineer: Staff / Senior Engineer / Engineer

Technical Architect / テクニカルアーキテクト

[2WP] 電気コンポーネント開発エンジニア / [2WP] Electronics component development engineer

Notebook PC Storage Engineer

Senior Embedded Software Systems Engineer - Robotics

Automation Engineer (Python)

Analog Design Engineer: Senior staff engineer / Staff engineer

(Sr Staff / Staff / Senior Engineer) Product Engineer

(Sr. Staff / Staff Engineer) Pixel Design Engineer

(Sr. Staff / Staff Engineer) Process Integration Engineer

Software Support Engineer (ソフトウェアサポートエンジニア)

Technical Architect - Medical Software Development (Cloud & AI)

Site Reliability Engineer, Siri Evaluation Reliability

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