About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
Team Summary
Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations and macroeconomics, VCA solves the most strategic problems for our clients..
The VCA team within Japan provides a comprehensive range of consulting services and solutions to our clients in Japan, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy. In VCA, Managed Services team plays a key role to enhance partnership with one of the largest clients for Visa’s Japan business and focuses on developing, implementing, and improving clients’ business by collaborating with them closely.
What a Senior Consulting Manager, Visa Consulting and Analytics does at Visa
We are currently looking for a Senior Manager to drive IT consulting engagements for our clients in Japan, enabling portfolio growth and improved profitability across their payment businesses.
The Senior Manager will drive technology related client engagements and act as the main focal point, coordinating between the client team, other internal stakeholders, and outsourcing partners (as applicable). The Senior Manager will be responsible for managing various technology related initiatives between Visa and a client including product implementation and system updates based on Visa’s enhancements, etc. The full range of responsibilities is detailed below
On a project-by-project basis
Project management for various technology related initiatives between Visa and one of the largest clients, such as tracking status, action items, issues and risks for technology related strategy projects, Visa product implementation, etc.
Proofread materials showing Visa’s enhancements produced by different teams at Visa, figure out specific requirements and determine impact on the client, and support the client to implement necessary system updates
Develop materials for holistic product discussions with the client to identify most important issues and opportunities, brainstorm and propose potential solutions and determine priorities and timeline for implementation
Support leaders prepare client project proposals, clarifying objectives, scope, deliverables, approach, dependencies, roles and responsibilities, drawing input from the client, local client relationship managers, and functional teams
Support leaders oversee project setup including contracting documentation, stakeholder engagement, workplans, interview guides, client data requirements, and vendor statements of work (as applicable)
Develop a fact base by undertaking client interviews and analyzing client documentation or processes
Collaborate with product team, the hub team, broader global team, or other functional teams to obtain specific subject matter expertise as needed
Design and deliver compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
What you will need:
Basic Qualifications
- 8 or more years of relevant work experience with a Bachelor Degree or at least
5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or
2 years of work experience with a PhD
Preferred Qualifications
- Having already accumulated a variety of experience, you will be curious about
the payments industry and keen to work alongside an experienced team to
quickly gain a deeper understanding. You will be client driven, comfortable
managing a project end to end and relishing the opportunity to work closely
with clients to influence their future performance.
- Specific skills and experience you will bring are
- Fluent Japanese and at least business level English proficiency
- +10 years of work experience in professional areas
- Experience in the payments, banking, platformers, mobile consumer
applications, technology services, and/or IT consulting industry
- Technical knowledge of payment technologies related to authorization, clearing
& settlement, gateways / PSP’s, risk management, tokenization, EMV 3DS, etc.
- Experience in planning, managing and delivering on complex cross functional
projects from conceptualization to launch including implementation
- Experience as a Business Analyst, Technical Architect and Strategist. Either of
them is expected
- Excellent communication skill with Japanese and non-Japanese speaking
people, in verbal and non-verbal situation.
- Excellent presentation skills, including strong oral and written capabilities
- Flexible and proactive trouble-shooting capabilities with the ability to manage
diverse groups organized within different organizational reporting lines
- Strategic thinker who can balance big picture strategy and detailed, flawless
execution
- Strong team orientation with a open-minded, collaborative, diplomatic, and
flexible style, able to work effectively in a matrixed organization
- Self-motivated, results-oriented individual with the ability to progress multiple
priorities concurrently
- Flexible mindset to revise plans and scopes while managing internal and
external expectations
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
