18件のfull stack systemのおすすめの求人

Customer Support Program Manager
Lenovo —千代田区
- 管理職・マネジメント経験
- プレゼンテーションスキル
- AI
8日前
HCS PNC Delivery Technician
Lenovo —千代田区
Sustainability Solution Designer
Lenovo —千代田区
- 管理職・マネジメント経験
- 大卒
Sr. Solutions & Services Executive
Lenovo —千代田区
- 営業経験
- IT経験
Salesforce Global Administrator
IDEC株式会社 —大阪市西宮原
- CRMソフトウェア
- 管理職・マネジメント経験
- 営業経験
Services Sales Strategic Planning & Operations
Lenovo —千代田区
- 英語
- IT経験
- リーダーシップ
制御エンジニア|Controls Engineer
株式会社EARTHBRAIN —港区六本木一丁目駅
- 一部在宅
- 工事現場
- メンテナンス
- 英語
- 有給休暇あり
【Engineering & Research Division】AI Data Center Architect / AIデータセンターアーキテクト
株式会社パワーエックス —港区
- 機械学習
- Linux
- AI
Assistant Vice President, Data Center Physical Provisioning - Technical Analyst
Citi —横浜市
- コンピュータサイエンス知識
- CAD
- ライティングスキル
Notebook PC Storage Engineer
Lenovo —横浜市
- 英語
- ソフトウェア開発
- 製造
【Backend】A chance to join a renowned financial company!
株式会社SPOTTED STAFFING —千代田区
- 年収 600万円 ~ 1,500万円
- 英語
- Java
- AWS
- 在宅OK
クイック応募
Senior Software Engineer, Platform API - Ruby on Rails
Treasure AI —港区麻布台
- 一部在宅
- Java
- SQL
- API
Software Engineer– Dr.Zero (AI-Powered Decarbonization Platform)_CEO室
株式会社ゼロボード —港区
- ERPシステム
- Java
- Python
Compute Platform (ECU) Software Architect【IoTDE - No.345】
日本タタ・コンサルタンシー・サービシズ株式会社 —横浜市
- 二か国語
- AI
Senior Machine Learning Engineer/Engineering Dept.
サグリ株式会社 —新宿区
- AWS
- 機械学習
- 経理・会計
Solutions Architect
ハイテックジャパン株式会社 —東京都 23区
- 年収 1,000万円
- Azure
- 英語
- Java
クイック応募
Backend Architect NEEDED (Japan's Major E-Commerce)
ネクスト・ムーブ　株式会社 —港区
- 年収 1,200万円 ~ 1,800万円
- 管理職・マネジメント経験
- 英語
- 大卒
- フレックスタイム制度
- 在宅OK
クイック応募
Engineering Manager
株式会社アドベンチャー —渋谷区恵比寿駅
- 年収 600万円 ~ 1,000万円
- Salesforce
- 英語
- Java
- フレックスタイム制度
- 在宅OK
クイック応募

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HCS PNC Delivery Technician
Lenovo —千代田区
Lead full project lifecycle for data center power and cooling deployments. Manage installation and commissioning of liquid cooling systems, CDUs, and liquid-…

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Customer Support Program Manager

Lenovo -
千代田区

今すぐ応募する

求人の詳細

8日前

資格とスキル

管理職・マネジメント経験
日本語
プレゼンテーションスキル
AI

仕事内容の詳細

General Information

Req #

WD00100843

Career area:

Customer Experience

Country/Region:

Japan

State:

Tokyo

City:

Chiyoda-Ku

Date:

Monday, June 15, 2026

Working time:

Full-time

Additional Locations:

Japan - Tōkyō - Chiyoda-Ku

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Roles and Responsibilities

Support overall contact center operations and assist the Operation Manager
Manage outsourcing vendors with accountability for quality, cost, and performance
Drive initiatives to improve Customer Experience (CX) and Employee Experience (EX)
Monitor and improve key KPIs including quality, productivity, cost, and customer satisfaction
Prepare and deliver reporting for business reviews (WBR/MBR/QBR)
Identify operational issues through data analysis and lead improvement actions
Lead projects such as cost optimization, process improvement, and system transformation
Promote automation and efficiency improvements through AI solutions (e.g., chatbot, IVA)
Drive offshore transition and optimize outsourcing delivery models
Define and execute response strategies for customer complaints and escalation cases
Lead cross-functional issue resolution involving Sales, Support, Repair, and Parts organizations
Oversee high-impact cases such as refunds, defective products, and service quality issues
Handle data privacy and compliance-related matters with appropriate judgment

Requirements
Must Have

Minimum 5 years of experience in contact center operations
Experience in vendor management and/or operational management
Proven experience in KPI management and continuous improvement
Experience in reporting and business review presentations
Experience leading cost reduction, process change, or system implementation projects
Experience leading complaint handling and escalation strategy with cross-functional coordination
Experience resolving cross-functional operational issues
Experience handling operational risk such as quality issues and customer-impacting incidents
Experience in data privacy and compliance-related operations
Business-level communication skills in Japanese and English
Strong analytical, problem-solving, and presentation skills

Nice to Have

Experience implementing AI solutions for contact centers
Experience in offshore transition or global delivery management
Experience in multi-channel or work-from-home contact centers

Experience in transformation or new service launch

Typical Candidate
A data-driven professional with strong contact center experience who can independently drive KPI improvements, lead cross-functional
coordination, and take ownership of operational control and transformation initiatives.

Additional Locations:

Japan - Tōkyō - Chiyoda-Ku

Japan

Japan - Tōkyō

Japan - Tōkyō - Chiyoda-Ku

今すぐ応募する

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full stack system 件

Customer Support Program Manager

HCS PNC Delivery Technician

Sustainability Solution Designer

Sr. Solutions & Services Executive

Salesforce Global Administrator

Services Sales Strategic Planning & Operations

制御エンジニア|Controls Engineer

【Engineering & Research Division】AI Data Center Architect / AIデータセンターアーキテクト

Assistant Vice President, Data Center Physical Provisioning - Technical Analyst

Notebook PC Storage Engineer

【Backend】A chance to join a renowned financial company!

Senior Software Engineer, Platform API - Ruby on Rails

Software Engineer– Dr.Zero (AI-Powered Decarbonization Platform)_CEO室

Compute Platform (ECU) Software Architect【IoTDE - No.345】

Senior Machine Learning Engineer/Engineering Dept.

Solutions Architect

Backend Architect NEEDED (Japan's Major E-Commerce)

Engineering Manager

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General Information

Why Work at Lenovo

Description and Requirements

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