2件の玉川, jpcでのdevelopment / ip developmentのおすすめの求人

IT Support Engineer
MarQ Global —川崎市川崎区
- 月給 25万円 ~ 30万円
- Microsoft Access
- Windows
- IT経験
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アカウントマネージャー (Account Manager)
Clarivate —港区
- 一部在宅
- 管理職・マネジメント経験
- 英語
- 大卒

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IT Support Engineer

MarQ Global
川崎市川崎区

クイック応募

求人の詳細

正社員
月給 25万円 ~ 30万円

福利厚生

昇給あり

資格とスキル

デスクトップサポート
TCP
Microsoft Access
オペレーティングシステム
Windows
DHCP
ITサポート
DNS
IT経験
TCP/IP
Active Directory
CompTIA A+
Intune
VPN

仕事内容の詳細

仕事内容:

IT Support Engineer

We are looking for a reliable and customer-focused IT Support Engineer to join our team in Kawasaki, Kanagawa. In this role, you will provide technical support to employees, troubleshoot hardware and software issues, and help maintain a secure and efficient IT environment.

Responsibilities

Provide Level 1 and Level 2 technical support for end users.
Install, configure, and maintain desktops, laptops, mobile devices, and peripheral equipment.
Troubleshoot hardware, software, operating system, and network connectivity issues.
Support Microsoft 365 applications, Windows operating systems, and user accounts.
Create, modify, and manage user accounts and access permissions.
Respond to and resolve support requests through the company's ticketing system.
Escalate complex technical issues to appropriate teams when necessary.
Assist with employee onboarding and offboarding, including device setup and account provisioning.
Maintain accurate IT asset inventory and technical documentation.
Perform routine system maintenance, software updates, and security checks.
Support office printers, meeting room technology, and other IT equipment.
Collaborate with internal teams to improve IT services and user experience.
Follow company IT security policies, procedures, and best practices.

Required Qualifications

Experience in IT support, help desk, desktop support, or a related technical role.
Knowledge of Windows operating systems and Microsoft 365.
Basic understanding of networking concepts, including TCP/IP, DNS, DHCP, and VPN.
Strong troubleshooting and problem-solving skills.
Excellent communication and customer service skills.
Ability to prioritize tasks and manage multiple support requests.
Ability to work independently and as part of a team.

Preferred Qualifications

Experience with Active Directory or Microsoft Entra ID.
Familiarity with Microsoft Intune or endpoint management tools.
Experience using IT service management or ticketing systems.
CompTIA A+, Network+, Microsoft, ITIL, or similar certifications are an advantage.

Benefits

Competitive salary based on experience and qualifications.
Health and social insurance.
Paid annual leave and public holidays.
Professional training and career development opportunities.
Supportive and collaborative work environment.

We welcome applications from qualified candidates who are passionate about technology and providing excellent IT support.

勤務時間・曜日:

Working Days: Monday to Friday

Working Hours: 9:00 AM – 6:00 PM (1-hour lunch break)

Weekly Schedule: 40 hours per week

Additional Information:

Full-time
Occasional overtime may be required during system maintenance or critical support incidents.
Weekend or after-hours work may be required on a planned or rotational basis, with applicable compensation or time off in lieu, in accordance with company policy.

その他:

Job Type: Full-time

Pay: 250,000円 - 300,000円 per month

Average number of scheduled working hours (monthly): 160 hour(s)

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IT Support Engineer

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