JOB SUMMARY
Success of new build construction and conversions from an iT standards perspective; Owner relations and negotiations (to some extent); Vendor management oversight and relations (to some extent); Project documentation assurance management; cost modeling for projects.
CANDIDATE PROFILE
Education and Experience
- Technology and Business related education or Bachelor’s degree level or equivalent.
- 3 years’ project management experience.
- 3 years in an Associate Supervisory role.
- 3 years’ experience of working with people of different cultures and values in the Asia Pacific Continent.
Key Stakeholders
- Senior Director iT, Construction, Conversions & Openings APAC iT Peer group
- Global Design Consultants and MI Global Design Directors
- Project/Property Owners and their teams
- General Managers and their Excom teams (to some extent)
- Cluster leaders and their teams
- Infrastructure vendors and consultants
- Application vendors and consultants
CORE WORK ACTIVITIES
Managing Projects and Priorities
- Responsible for iT infrastructure design documentation completeness for new builds/conversions/acquisitions.
- Responsible for iT infrastructure design governance new build/conversions/acquisitions.
- Responsible for iT infrastructure systems governance for new build/conversions/acquisitions.
- Accountable for brand standard compliance of technology at new build/conversions/acquisitions.
- Escalation point for Consultants in relation to design and infrastructure.
- Responsible for iT operations scope, ballpark, cost estimate and feasibility materials preparation.
- Facilitating successful and appropriate procurement efforts for new hotel stakeholders in accordance with Marriott requirements and timelines.
- Responsible for management of defects identifications and rectifications, escalations and exceptions for all new build/conversions/acquisitions
- Responsible for coordination and effective handover to iT Operations team.
- Accountable for delivery of accurate scope/cost Acquisition and Property Improvement Plan (PIP) reports.
- Responsible for enforcing tools on Consultants to utilize and follow standard processes.
- Responsible for meeting Technical Services budgets and keeping billing current and accurate.
- Responsible for sourcing, certification and guiding consultants for use by owners for new build/conversions/acquisitions
Managing Key Stakeholder Expectation
- Escalation point for Global Design project managers, Operations Design Development, Area and Pre-Opening Operations teams.
- Accountable for Design standards communications.
- Accountable for coordination and preopening technology activities.
- Responsible for communication and signing of iT Letter and approvals.
Key Reports Out/Documentation
- Accountable for production of accurate Acquisition and Conversion Survey Reports.
- Accountable for Region based reports including pipeline report and project status analysis
- Accountable for all project related information being updated/improved based on standard operating procedures and project findings
- Issuance of Tender Document/PBX, Mock up Room Report, Defect Report and Commission Report by Consultants,
- Responsible for series of time effective Project Defect Report issuance by Consultants and Cluster/iT teams at each project.
Conducting Human Resources Activities
- Accountable for initiating pre-opening hiring of iT Associate.
MANAGEMENT COMPETENCIES
- Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
- Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
- Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
- Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
- Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
- Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
- Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
- Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
- Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
- Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
- Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
- Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
- Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
- Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
- Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
- Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
- Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
- Oral Comprehension – Demostrates language competency in Japanese and English, able to listen to and understands information and ideas presented through spoken words and sentences.
- Reading Comprehension – Demostrates language competency in Japanese and English and be able to understands written sentences and paragraphs in work related documents or emails
- Writing - Communicates effectively in writing as appropriate for the needs of the audience with high level of clarity and articulation to audiences in Japanese and English
- Presenting Skills – Capable of generating and presenting clear and concise information in a compelling manner.
- Language - High level of both English and Japanese written and verbal proficiency.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
