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- 修士号
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【86】グローバル株式報酬制度導入を推進するアシスタントマネージャー
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- 税務経験
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- 在宅OK
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- 大卒
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Assistant Vice President, Asset Servicing Operations

HSBC Global Services Limited -
中央区

今すぐ応募する

求人の詳細

資格とスキル

日本語

仕事内容の詳細

Role Summary
As an Assistant Vice President in Asset Servicing Operations (SSV Ops Japan), you’ll be a hands-on operator responsible for delivering end-to-end corporate actions / asset servicing processing accurately and within deadlines in a highly controlled environment. You’ll handle client/stakeholder queries and exceptions, and support change activities such as UAT and process improvements. The work is high-volume and cut-offs driven.

Role Context / Department Profile
SSV Operations Japan sits within Markets and Securities Services and supports institutional clients through post-trade services. Asset Servicing Operations delivers controlled, timely, and compliant processing in response to market/regulatory change and client expectations.

Position / Location
Position: Assistant Vice President - Asset Servicing Operations (Corporate Actions / Asset Servicing)
Location: Tokyo - Nihonbashi Office

The office is planned to relocate to the Yaesu area around 2029.
Occasional work from the Omiya office may be required depending on operational needs.

Scope / Coverage
Coverage may include one or more of the following areas, and may change depending on business needs:

Corporate actions lifecycle processing (announcement capture -> entitlement calculation -> instruction processing -> payment)
Income / dividend distributions
Tax reclaims and reduced tax rate processing
Proxy voting
Event data capture, validation, and dissemination to internal systems and clients
Client/stakeholder query handling related to processing status, exceptions and event details

Why Join Us?

Build deep post-trade expertise in corporate actions / asset servicing within a globally connected institution.
Work in a high-control environment that strengthens operational discipline, risk awareness, and audit readiness.
Contribute to improvements (UAT/process enhancement) alongside BAU to support STP and reduce manual risk over time.
Join an experienced team with strong institutional and market knowledge.
Long-term career development: well-suited for professionals who want to build a mid- to long-term career in post-trade operations and deepen expertise.
Growth path: while the role is hands-on, you can grow your scope over time through process ownership, mentoring, and leading improvements.

Key Responsibilities
Daily BAU / Asset Servicing Processing (hands-on)

Execute corporate actions and asset servicing processing (including income/dividends, tax-related processing, proxy voting) with high accuracy and in line with regulatory/client deadlines and cut-offs.
Maintain accurate status tracking and ensure timely updates to systems and stakeholders.

Client / Stakeholder Query and Exception Handling

Act as a key contact point for clients (as required) and internal stakeholders to resolve queries and exceptions.
Perform fact-finding, coordinate resolution, and escalate risks or potential client impact promptly with clear context and recommendations.

Operational Control / Documentation

Follow documented procedures/manuals and control requirements; maintain appropriate evidence and records to support audit readiness.
Participate in incident reviews, root-cause analysis and preventive actions as needed.

Continuous Improvement / Change Support

Support UAT and change initiatives to improve system capabilities and drive STP.
Identify inefficiencies and propose practical enhancements that improve productivity, controls and client outcomes.

Support Managers / Team Leads (operational stability)

Support managers/leads with daily operational stability through flexible task allocation and reprioritisation, while continuing to deliver BAU.
Assist with reporting, handovers/training support, and audit/compliance/control evidence preparation under guidance.

Major Challenges (Expectation Setting)
This role is a strong fit for professionals who enjoy steady execution plus thoughtful improvement in a controlled environment:

Hands-on reality (important): this is not an oversight-only AVP role. You are expected to personally execute BAU processing and exception handling as part of day-to-day delivery.
Role shape: not a people-manager role by default. Success comes from hands-on delivery, strong stakeholder partnership, and contributing to team stability.
Procedure-led operations: there are detailed manuals/procedures and strict controls. The onboarding period involves significant procedure learning and careful shadowing/handovers.
Improvement within constraints: efficiency and automation are encouraged, but delivery may be limited by resource capacity, budget, technology roadmaps, dependencies, and regulatory/control requirements. A practical, solutions-oriented approach is valued.
Working with an experienced team: the team includes long-tenured colleagues with deep know-how. Building trust, communicating respectfully, and partnering to deliver change safely are key to doing well.
Flexibility: coverage may change based on volumes and operational needs.
Career mindset: this role suits professionals who build credibility through hands-on delivery first and are motivated to grow into broader leadership responsibilities (e.g., mentoring, process ownership, change delivery) over time.

Qualifications
Must

5-10 years of experience in securities/banking operations, preferably in asset servicing operations.
Ability to independently resolve operational issues, make decisions within delegated authority, and take accountability for outcomes.
Understanding of corporate actions lifecycle, including JASDEC and BOJ Net operational processes.
Native-level Japanese and business-level English communication skills (reading/writing/speaking/listening).
Experience supporting automation, system enhancement, and/or UAT.
JSDA Certified Securities Broker Representative (mandatory requirement).
Ability to manage multiple priorities in a high-volume environment; proficiency in Excel/Word and internal banking systems.

Preferred

Experience handling client/stakeholder enquiries and operational exceptions in a deadline-driven environment.
Knowledge of tax processing frameworks (e.g., DTT, FATCA/CRS).
Demonstrated ability to work effectively in procedure-heavy, control-focused teams and progress improvements through collaboration.
Interest in developing leadership capability over time (e.g., coaching/mentoring, process ownership, driving improvements).

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東京都の求人 partnership development manager 件

Assistant Vice President, Asset Servicing Operations

Sales Executive

Marketing Executive

Senior Client Service Representative

Account Executive (Service Provider)

Director, Fleet & Direct-to-Corporate (Japan)

Sustainability ad Climate Sales Associate

Business Development Representative

【86】グローバル株式報酬制度導入を推進するアシスタントマネージャー

Miro - Professional Services Lead

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