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Network Engineer - Bilingual (Japanese + English)
EIRE Systems —品川区
- 二か国語
- Microsoft Access
11時間前

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Network Engineer - Bilingual (Japanese + English)

EIRE Systems -
品川区

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求人の詳細

11時間前

資格とスキル

二か国語
Microsoft Access
インシデント管理
CCNP
CCNA
LAN
日本語
WAN
VPN

仕事内容の詳細

EIRE Systems is looking to hire a Japanese and English-speaking Network Engineer. This is an in-house corporate network operations opportunity, dedicated to supporting the network infrastructure of a global Pharmaceuticals company.

You will support network systems operations and network change projects for an enterprise environment comprising mostly Cisco networking equipment for Tokyo and several locations around Japan.

Working as part of a small local Network infrastructure team, with support from global network operations groups, the main focus of the role will be supporting the day-to-day network support services, troubleshooting network performance issues, handling incidents, planning and executing operational network change activities.

Global and local projects coordination:

Work closely with German HQ, Spain and Singapore IT teams and local Infrastructure department for network related activities, such as vendor control (quote, schedule, user coordination of the sites), WAN circuit management (opening/closing), equipment management, performing connection/application tests after implementation, user training, and all other necessary duties.
Decommission of devices and circuits with coordination with local business, IPS and external vendors for supporting projects.
After hours and weekend work for planned local/global project work and unexpected issues, including business trips will be required.

As a member of L2 incident management, responsible for troubleshoot, upgrade, install hardware/software of routers, switches, proxy servers, and all other related devices and tools.

Process internal and external Firewall requests from users including checking logs and existing rules.
Manage wireless access points and wireless controllers in Japan.
Work closely with server, application, infrastructure and printer teams, and voice/video team to respond to their network queries.
Process network related issues and requests via ticketing system, configuring devices as necessary.
Inventory of all Japanese devices and data files.
After hour and weekend work for planned local/global project work and unexpected issues, including business trips.

Supported technologies include:

Cisco L2 and L3 LAN, traditional WAN and wireless solutions
Palo-Alto Firewall operations
Palo-Alto VPN (Global Protect)
Zero-Trust solutions + configuration on network devices for endpoints
Cloud-based proxy system (Zscaler)
Cisco ISE authentication/authorization
Microsoft 365 E5 security
SD-WAN solution with Aruba (Silver Peak)

Language Skills (Must-have)

Proficiency using both Japanese (fluent/native) and English (Intermediate)

Qualifications:

2-3 years hands-on experience in the networking field.
CCNA or CCNP certification or equivalent knowledge and experience
Experience with enterprise-class Cisco networking technologies, and good overall knowledge of WAN, LAN, WLAN, Internet Proxy, VPN and Firewalls
Knowledge of ITIL processes and methodologies to deliver high quality support to meet customer needs
Ability to follow processes and to generate good documentation.
Collaboration and communication skills. Accountable and highly results oriented. Sense of urgency. Ability to plan and organize work.

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Network Engineer - Bilingual (Japanese + English)

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