Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.
What You\u2019ll Do
\u30FBWork with a lead to drive technology design, implementation, execution, and/or optimization for projects/accounts to accelerate customer business outcomes.
\u30FBAssist customers with integration and implementation of tools, systems, and service assurance for Cisco technologies.
\u30FBBuild customer simulations in test labs to resolve/validate sophisticated problems& compatibility issues.\u00A0
\u30FBAlign with and support company policies and processes and utilize relevant tools to efficiently execute the role and support Professional Services\u2019 strategies and goals.\u00A0
\u30FBPlay the role of an individual contributor.\u00A0
Decision Making / Impact
\u30FBImpacts own team and other teams whose work activities are closely related.
\u30FBBasic understanding of project scope and customer business goals and objectives.
Role and specific responsibilities
\u30FBWorks with customers along with internal& external resources (e.g. Cisco account teams, partners) on the deployment/optimization of Cisco services and solutions.\u00A0
\u30FBAssists with task/project implementation for assigned customer engagements.\u00A0
\u30FBJointly crafts project work e.g. Design recommendations, High-Level Design, Low-Level Design, Implementation/ Change Management Plans.\u00A0
\u30FBBuilds and/or use test environments as the need arises to resolve medium sophisticated problems and compatibility issues.\u00A0
\u30FBUnderstands how software skills and tools can be used to configure, deploy and/or seek Cisco products& solutions.\u00A0
\u30FBActs as an initial focal point for problem resolution for customer engagements.
Who You\u2019ll Work With
CX is a team of extraordinary technical guides whose #1 focus is to deliver a premier customer experience. We help take on the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through outstanding financial results, growing customer happiness metrics, industry recognition, and employee happiness scores.
Who You Are
Expertise
\u30FBRequires BS/BE/BTech degree or equivalent with 3+ years of experience in a similar job role.
\u30FBData Center related certification (CCNA, CCNP, VCP, etc.) is helpful with a drive for continuous learning.
\u30FBDeep technical knowledge and understanding of L2 / L3 networking protocols and technologies (VPC, STP, HSRP, OSPF, EIGRP, BGP).
\u30FBNexus 2K/5K/7K/9K platform knowledge and hands-on experience.
\u30FBBasic awareness of Cisco SDN based technologies such as Cisco ACI
OR
\u30FBFamiliarity OR hands on experience with computing, virtualization, and container environments (Cisco UCS, Hyperflex, VMware, Microsoft, Kubernetes).
Leadership / Autonomy\u00A0
\u30FBReceives moderate supervision. Follows established procedures. Receives general instructions on routine work and detailed instructions on new assignments.\u00A0
Why Cisco
At Cisco, each person brings their outstanding talents to work as a team and make a difference.
Yes, our technology changes the way the world works, lives, plays, and learns, but our edge comes from our people.
We connect everything \u2013 people, process, data, and things \u2013 and we use those connections to change our world for the better.
We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education, and more \u2013 from Smart Cities to your everyday devices.
We benefit everyone - We do all of this while seeking a culture that empowers every person to be the difference, at work and in our communities.
#WeAreCisco
Why Cisco?\u00A0
At Cisco, we\u2019re revolutionizing how data and infrastructure connect and protect organizations in the AI era \u2013 and beyond. We\u2019ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you\u2019ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.\u00A0
We are Cisco, and our power starts with you.\u00A0
