Job Title: SSP Care Engineer
City: Yokohama
State/Province: Kanagawa-ken
Posting Start Date: 4/28/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Role Purpose
The purpose of this role is to design, develop and troubleshoot solutions/ designs/ models/ simulations on various softwares as per clientâÃÂÃÂs/ project requirements
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Do
1. Design and Develop solutions as per clientâÃÂÃÂs specifications
Work on different softwares like CAD, CAE to develop appropriate models as per the project plan/ customer requirements
Test the protype and designs produced on the softwares and check all the boundary conditions (impact analysis, stress analysis etc)
Produce specifications and determine operational feasibility by integrating software components into a fully functional software system
Create a prototype as per the engineering drawings & outline CAD model is prepared
Perform failure effect mode analysis (FMEA) for any new requirements received from the client
Provide optimized solutions to the client by running simulations in virtual environment
Ensure software is updated with latest features to make it cost effective for the client
Enhance applications/ solutions by identifying opportunities for improvement, making recommendations and designing and implementing systems
Follow industry standard operating procedures for various processes and systems as per the client requirement while modeling a solution on the software
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2. Provide customer support and problem solving from time to time
Perform defect fixing raised by the client or software integration team while solving the tickets raised
Develop software verification plans and quality assurance procedures for the customer
Troubleshoot, debug and upgrade existing systems on time & with minimum latency and maximum efficiency
Deploy programs and evaluate user feedback for adequate resolution with customer satisfaction
Comply with project plans and industry standards
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3. Ensure reporting & documentation for the client
Ensure weekly, monthly status reports for the clients as per requirements
Maintain documents and create a repository of all design changes, recommendations etc
Maintain time-sheets for the clients
Providing written knowledge transfer/ history of the project
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Deliver
No. Performance Parameter Measure
1. Design and develop solutions Adherence to project plan/ schedule, 100% error free on boarding & implementation, throughput %
2. Quality & CSAT On-Time Delivery, minimum corrections, first time right, no major defects post production, 100% compliance of bi-directional traceability matrix, completion of assigned certifications for skill upgradation
3. MIS & Reporting 100% on time MIS & report generation
Mandatory Skills: Telecom Telco Cloud Orchestrator .
Experience: 1-3 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
