20件の東京都でのcustomer service representativeのおすすめの求人

Customer Service Representative
W. R. Grace & Co. —中央区新川
- 顧客対応
- Microsoft Office
- 大卒
Customer Service Representative
Materion Japan Ltd. —千代田区神田神保町
- ERPシステム
- Microsoft Office
- 大卒
クイック応募
1日前
Customer Service Representative III
Baxter —港区
- 管理職・マネジメント経験
Customer Service Representative
DuPont —千代田区
- 英語
- Microsoft Office
- AI
8日前
Lead Customer Service Representative(三田オフィス・SAP E1チーム所属、スペシャリスト候補)
Thermo Fisher Scientific —中央区明石町
- 顧客対応
- 介護
- ERPシステム
- OJT
- 在宅OK
Lead Customer Service Representative(SAP D50 器械チーム)
Thermo Fisher Scientific —中央区明石町
- ERPシステム
- メンテナンス
- 英語
- 有給休暇あり
- OJT
14日前
Business Development Representative
ServiceNow —千代田区有楽町
- 営業経験
クイック応募
Customer Accounts Representative
Mouser Electronics —港区
- Microsoft Word
- Microsoft Outlook
- 管理職・マネジメント経験
7日前
Sales Representative
Qnity —千代田区
- 大卒
Sales Account Representative, Sr Associate
Synopsys —新宿区
- 営業経験
- 大卒
14時間前
Purchasing Representative (Tokyo)
フュージョントレードジャパン合同会社 —千代田区東京駅
- 営業経験
- ERPシステム
- 英語
- OJT
- 育休あり
クイック応募
Senior Analyst, Customer Success
NielsenIQ —中野区
- 大卒
- POS
クイック応募
Territory Sales - Inside Sales Representative - Senior
Cummins Inc. —港区
- 営業経験
- Salesforce
- 大卒
Service Sales Lead
Baxter —港区
- 営業経験
- 英語
- 大卒
Sales Development Representative - Japanese Speaking
Nuvei —中央区
- 一部在宅
- 営業経験
- 大卒
クイック応募
Enterprise Account Executive
Qualtrics —東京都
- 営業経験
- Salesforce
- 大卒
Analyst
NielsenIQ —中野区
- 修士号
- POS
クイック応募
Product Support Engineer Expert
Agilent Technologies —八王子市
- 大卒
2日前
Sales Representative
TÜV SÜD —渋谷区
- CRMソフトウェア
- 営業経験
- ERPシステム
GIS Division Business Relationship Manager(BRM)
オリンパス株式会社 —八王子市石川町
- 管理職・マネジメント経験
- 修士号
- 大卒
- 有給休暇あり

東京都でのcustomer service representativeの新着求人をメールで受け取る

アカウントにログインすることにより、SimplyHired本サイトの利用規約、Cookieポリシーおよびプライバシー規約に同意します。

Customer Service Representative

W. R. Grace & Co. -
中央区新川

今すぐ応募する

求人の詳細

資格とスキル

顧客対応
日本語
Microsoft Office
大卒
POS

仕事内容の詳細

Job Description

Grace is seeking a Customer Service Representative to join our Supply Chain Customer Service team! This role reports to Director, Global Process Owner, Customer Service and will be based in Tokyo.

This role will oversee order management, customer service, and sales operations support, ensuring accurate processing and coordination with stakeholders.

Responsibilities

Order Management & Customer Service

Manage customer orders, invoices, and inquiries within a 48-hour SLA, ensuring accuracy and timely acknowledgment

Identify and resolve order discrepancies, delays, damages, and risks through coordination with Sales and customers

Validate product availability, packaging requirements, and Letter of Credit compliance

Monitor shipments and issue order confirmations promptly

Ensure timely delivery of accurate shipping documents

Handles sample requests from business units

Local warehouse and liaison

Oversee local stock levels and replenishment, including issuing SAP purchase orders to supply plants

Facilitate the importation of local stocks into Japan, including customs clearance

Oversee import duty payments and ensure compliance with local regulations

Sales Support

Support sales forecasting, inventory planning, and monthly reporting, including payment tracking

POS reporting on Orders deviations

Manage agent commissions

Handle raw material and finished goods procurement, including shipment coordination and SAP transactions

Validate tolling invoices and tolling reports, ensuring financial accuracy and resolving discrepancies

Collaborate with Sales, Finance, and partners, and participate in product development and business review meetings

Required Qualifications

Bachelor’s degree (or above) in business or supply chain-related field
Above 5 years of working experience in customer service, order fulfillment and order processing
Detailed oriented, demonstrated ability to meet tight deadlines and manage multiple tasks
Team player who will share the workload when needed as a team
Strong interpersonal skills. Able to communicate at all levels in the organization and across functions
Proficient with the Microsoft Office® and SAP for Order Processing
Good communication skills including both oral and written fluency in English and Japanese
Ability to work under pressure during month-end datelines
Understanding import customs procedures and payment process
Understanding of banking processes related to documentation submission

Preferred Qualifications

Supply chain or similar certification preferred

今すぐ応募する

検索を絞り込む

東京都の求人 customer service representative 件

Customer Service Representative

Customer Service Representative

Customer Service Representative III

Customer Service Representative

Lead Customer Service Representative(三田オフィス・SAP E1チーム所属、スペシャリスト候補)

Lead Customer Service Representative(SAP D50 器械チーム)

Business Development Representative

Customer Accounts Representative

Sales Representative

Sales Account Representative, Sr Associate

Purchasing Representative (Tokyo)

Senior Analyst, Customer Success

Territory Sales - Inside Sales Representative - Senior

Service Sales Lead

Sales Development Representative - Japanese Speaking

Enterprise Account Executive

Analyst

Product Support Engineer Expert

Sales Representative

GIS Division Business Relationship Manager(BRM)

東京都でのcustomer service representativeの新着求人をメールで受け取る

求職者向けツール

採用企業向けツール

求人を探す

Indeed とつながる

検索を絞り込む

東京都 の求人 customer service representative 件

東京都でのcustomer service representativeの新着求人をメールで受け取る

東京都の求人 customer service representative 件