Position Summary
As an Assistant Sales Manager (Mandarin Speaker), you will be responsible for driving sales activities across Mandarin-speaking markets, with a primary focus on Taiwan and Hong Kong.
Leveraging your Mandarin language skills, you will develop and strengthen relationships with travel agencies, corporate clients, and incentive houses while identifying new business opportunities to maximize room revenue.
A key responsibility of this role is to drive the acquisition and growth of Group Business, including group accommodations, incentive groups, and leisure group business through travel partners, contributing significantly to the hotel's overall revenue performance.
Working closely with Revenue Management, Marketing, and hotel operations, you will develop tailored business solutions that enhance guest satisfaction while maximizing revenue and market share.
Key Responsibilities
- Develop and grow business opportunities within Mandarin-speaking markets, with a primary focus on Taiwan and Hong Kong.
- Manage and strengthen relationships with existing accounts while actively identifying and acquiring new business.
- Drive the acquisition and growth of Group Business, including group accommodations, incentive groups, and leisure group business through travel partners.
- Conduct sales calls, client meetings, and virtual presentations.
- Prepare proposals, quotations, and contracts for transient and group business.
- Coordinate and conduct hotel site inspections for prospective clients.
- Represent the hotel at domestic and international trade shows, sales missions, and industry events.
- Collaborate with Revenue Management and Marketing to develop and execute effective sales strategies.
- Deliver exceptional customer service while representing Marriott International's brand standards.
- Support the Sales & Marketing team with additional responsibilities as required.
Preferred Qualifications
Education
- High school diploma or equivalent required.
- Bachelor's degree in Hospitality, Business Administration, Marketing, or a related field is preferred.
Experience
- Minimum of two (2) years of sales experience in the hospitality industry or a related field.
- Experience managing international markets or accounts is preferred.
Language Requirements
- Business-level proficiency in Mandarin (spoken and written) is required.
- English communication skills are preferred.
- Japanese language proficiency is preferred.
Desired Skills
- Excellent communication, negotiation, and interpersonal skills.
- Strong ability to develop and maintain long-term client relationships.
- Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
- Experience with Marriott systems (e.g., CI/TY, MarRFP, and other Marriott platforms) is an advantage.
- Self-motivated, proactive, and able to work collaboratively in a team environment.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.ected by applicable law.
萬怡酒店熱衷於為世界各地的旅客提供優質服務，貼心滿足所需。這份熱忱不僅曾鼓舞我們率先創立專為商務旅行者打造的飯店品牌，也是萬怡酒店至今仍在為每一位賓客的每一段旅程提供精彩體驗的動力。萬怡酒店團隊規模雖小但志向高遠，我們期待心懷熱情的卓越人士踴躍加入，與我們攜手呈獻超越期待的客戶體驗，同時享受不斷進取和自我提升的樂趣。
加入萬怡酒店，便是加入萬豪國際集團的非凡品牌組合。從這裡揚帆啟程，發揮個人價值，追求人生目標，加入卓越國際團隊，展現真我風采。
