Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Join Our Dynamic Team as a Customer Technology Advisor
Become an essential part of our cutting-edge Go-To-Market team by joining us as a Customer Technology Advisor. As a certified expert in your field, you will be at the forefront of innovating technology solutions for our valued customers.
Collaborating with Kyndryl Consult partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and deliver results that exceed customer expectations. This role is more than just an advisor—it positions you as a trusted, insightful partner who delivers unique, differentiated value.
Use engaging show-and-tell techniques such as compelling demos and persuasive presentations to showcase our industry credibility and excellence, leaving a lasting impression on prospects. As a key team member, you will work closely with customer partners and Kyndryl Consult partners to support consulting, advisory, and architecture activities across sales, pre-sales, and delivery.
Combine your broad technical knowledge and domain-specific expertise with Kyndryl’s extensive capabilities to develop profitable deals that drive our success. Demonstrating end-to-end knowledge of your specialty and related areas will reflect your commitment and enthusiasm for continuous improvement within our practices.
Your technical proficiency, backed by external certifications, will establish you as a true authority in your field. As a Customer Technology Advisor, you will offer valuable solutions in the practice services domain, supported by strong technical insight and business acumen.
By combining excellent customer engagement skills with a clear communication style, you will effectively convey the technical benefits of Kyndryl’s capabilities and perfectly address each customer’s unique needs. With strategic thinking, you will identify complex business and technical requirements and harness Kyndryl’s vast capabilities to ensure success across practice solutions.
Your ability to craft and deliver compelling demonstrations, proofs of concept, and prototypes will clearly illustrate the tangible value of our offerings, encouraging customers to choose us as their partner. Beyond technical expertise, you will lead coordination across the pre-sales process, ensuring quality and compliance by adhering to Kyndryl’s best practices.
Through collaboration with internal and external stakeholders, you will drive successful engagements and create optimal technology solutions. Additionally, you will actively build and nurture relationships with external partner companies, fostering a cooperative environment for joint solution development.
Become part of a professional team that embraces advanced thinking and technology, and experience innovation, growth, and fulfillment. As a Customer Technology Advisor, you will not only shape the future of technology solutions but also make a meaningful impact on the success of our customers and Kyndryl.
Your Future at Kyndryl
At Kyndryl, every position offers a path for career growth. You’ll gain hands-on experience, learning opportunities, and the chance to earn certifications across all four major platforms—opportunities you won’t find elsewhere. Whether you want to broaden your knowledge base or specialize in a specific domain, you’ll find the right opportunity here.
Who You Are
You are highly skilled in your work and have accumulated the necessary experience to prove it. However, equally important is having a growth mindset—the drive to grow both personally and professionally. We hope you are someone who puts the customer at the center of everything you do and prioritizes their success in your work.
Lastly, we ask that you be open-minded and collaborative, naturally embracing teamwork across boundaries.
Deep knowledge of service offerings and technical solutions within the practice
Proven experience in transforming strong technical knowledge into practical customer insights and solutions
Experience in consultative selling
Recognized externally as an expert in technology and/or solution domains, including technical certifications supporting secondary areas such as: Applications, Data & AI Cloud Core Enterprise & zCloud Digital Workplace Network & Edge Security & Resilience
Bachelor’s or Master’s degree
Over 5 years of experience in selling technical services, primarily to clients in the financial industry (MegaBank)
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
What You Can Expect
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
