勤務地
東京都 23区
雇用形態
正社員
給与
経験考慮の上、応相談
服装カジュアル副業OK残業少なめフレックスタイム制
About the Role
We are looking for a Senior AV Engineer to take the lead in managing AV infrastructure, executive event support, and technical troubleshooting for a multinational client in Tokyo. This role involves mentoring AV engineers, handling complex AV setups, and ensuring high-quality AV services for executive-level events and corporate meetings. The Senior AV Engineer will also serve as the primary escalation point for AV-related issues and contribute to process improvements and technology planning.
Key Responsibilities
•AV Infrastructure & System Maintenance
- Oversee the installation, maintenance, and troubleshooting of AV equipment including projectors, displays, video walls, microphones, speakers, and conferencing systems.
- Conduct preventative maintenance, firmware updates, and system optimizations for AV hardware and software.
- Work with global IT teams and third-party vendors to implement AV upgrades and ensure standardization across locations.
•AV Event Executive & Support
- Provide high-level AV support for executive boardrooms, VIP meetings, town halls, and corporate events.
- Act as the technical lead for high-profile live and virtual events, ensuring seamless AV execution.
- Work closely with event planners and executive teams to understand AV requirements and provide customized solutions.
- Oversee rehearsals, live event production, and post-event evaluations to ensure continuous improvement.
•Troubleshooting & Advanced Issue Resolution
- Serve as the primary escalation point for complex AV issues that L1/L2 engineers cannot resolve.
- Diagnose and troubleshoot audio, video, and network-related issues in real time.
- Optimize AV performance through signal flow analysis, latency reduction, and software/hardware tuning.
- Implement backup and redundancy plans to mitigate failures during critical events.
•Leadership & Process Optimization
- Mentor and train junior AV Engineers, ensuring they develop the necessary skills to operate independently.
- Develop and document standard operating procedures (SOPs), troubleshooting guides, and best practices.
- Evaluate and propose new AV technologies that align with the client's long-term AV strategy.
- Collaborate with IT leadership to enhance AV system security, compliance, and integration with corporate IT networks.
•Collaboration & Reporting
- Work within the client’s ticketing system to track and manage AV incidents and service requests.
- Participate in monthly performance reviews with the Service Delivery Manager and client stakeholders.
- Communicate with global IT and AV teams to ensure alignment with corporate AV policies.
Work Conditions
- Full-time, on-site role at the client’s Tokyo office.
- Requires flexibility to support early morning or late evening corporate events.
- Occasional travel may be required for AV installations or corporate site visits.
職務経験
6年以上
キャリアレベル
中途経験者レベル
英語レベル
ビジネス会話レベル (英語使用比率: 50％程度)
日本語レベル
ビジネス会話レベル
最終学歴
専門学校卒
現在のビザ
日本での就労許可が必要です
Qualifications & Experience
- 5-10+ years of experience in AV design, installation, support, and troubleshooting.
- Strong expertise in AV control systems (Crestron, AMX, Extron) and DSP programming (Biamp, QSC, Dante, Audinate).
- Advanced knowledge of video conferencing platforms (Zoom, Microsoft Teams, Cisco Webex, Google Meet).
- Hands-on experience with AV-over-IP solutions, signal routing, and networked AV environments.
- Ability to lead AV projects, including deployments, system upgrades, and integrations.
- Experience working in enterprise or high-profile corporate environments.
- Strong problem-solving skills, ability to work under pressure, and adaptability in fast-paced situations.
- Excellent communication skills in English and Japanese.
Preferred Certifications
- Crestron Master Programmer / NVX Certification
- QSC Q-Sys Level 2+
- Extron AV Associate or Control Specialist
- Dante Level 2 or 3 Certification
- Cisco CCNA (preferred for AV-over-IP networking)
- Microsoft Teams Rooms Certified Professional
雇用形態正社員給与経験考慮の上、応相談
勤務時間: Mon-Fri 9am-6pm
休日・休暇: 13 days/yr paid leave, +1/yr until 22/yr
募集について
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