We're on a mission to be “A Force for Good”, through our People, Products and Purpose at Nuix. We are a pioneer in the Australian Technology space, and we're carrying the torch on what "good" looks like.
This extends to our People. We're fiercely passionate, love working at pace, thrive in ambiguity, live, and breathe outside of the box, and above all, are good humans. Our impact extends outside of our 9-5, and our place in society isn't always defined by corporate metrics.
We're selective about who comes on board, and you should be too. But if the above sounds like a match, get in touch today and get ready for the possibility of starting a once-in-a-career journey.
Role Overview:
Do you love a fast-paced environment? Do you want to be part of an amazing team? If the answer is yes, we have an exciting role for you!
Senior Solution Consultants are an essential part of the Nuix sales team, working directly with our most valued clients in both pre-sales and post-sales capacity. They proactively assess the business and technical needs of our current and prospective customers and possess the skills to articulate and demonstrate the compelling value of the Nuix platform.
This role is responsible for owning all technical activities across both the pre-sales and post-sales cycles. In pre-sales, this includes solution presentations, product demonstrations, proof of concepts, and solution design. In post-sales, this extends to solution deployment, technical consultations, and ensuring successful customer adoption. The ideal candidate requires a proactive can-do attitude, ability to create and deliver compelling presentations to existing clients and prospects and works well both independently and in conjunction with other teammates and cross functional teams (Product / Training).
The Senior Solutions Consultant is a technical escalation point for their immediate team. They are focused predominantly on the more complex customer engagements involving solutions spanning multiple products.
Location:
This position is based in our Tokyo office and requires business-level proficiency in both Japanese and English. Candidates must hold Japanese nationality.
Educate prospective clients on Nuix solutions through events and marketing initiatives.
Conduct solution demonstrations for clients onsite or at events.
Design and deliver tailored proof of concepts (PoC) based on client needs.
Provide clients with solution documentation, knowledge transfer, and consultation sessions.
Act as a liaison between clients and the Nuix Product/Development teams to align solutions with client visions.
Collaborate with Professional Services and the Technical Community to enhance customer satisfaction.
Maintain expert knowledge of Nuix solutions, deployment, and best practices.
Generate technical presentations, project plans, and workflow documentation.
Create and adapt internal/external materials to support Nuix solution implementation.
Build expertise in industry-specific use cases and bridge technical and business requirements.
Deliver technical enablement workshops and training sessions to customers and partners to support effective solution adoption and knowledge transfer.
Bachelor’s degree in computer science or a related field.
7+ years of experience as a Senior or Principal Solutions Consultant, Pre- Sales Engineer or Strategic Support Specialist. Specialising in selling complex SaaS solutions at the enterprise level. Or 5+ years of experience in Digital Forensics or eDiscovery industry as practitioner plus 3+ years of leading team experience is highly desirable.
Proficient in using, deploying, and troubleshooting platforms
Strong project management, process analysis, and documentation skills with the ability to handle competing priorities.
Extensive experience in direct customer contact and commercial acumen
Excellent interpersonal, problem-solving, and communication skills across time zones; familiarity with AI LLM, databases, virtualization, or scripting is a plus.
Working knowledge of the Product Development lifecycle, from Ideation to launch and run.
Familiarity with Product Management tools (Nuix uses Aha!)
Nuix is an equal opportunities employer. Don’t let imposter syndrome hold you back! We welcome all applications and are a flexible employer.
We are committed to making any reasonable adjustments where possible to make the process fair and equitable for everyone. Please reach out to [email protected] if you need any reasonable accommodations throughout the interview process.
Nuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities. To find out more about who we are and what we are doing, please visit our web page.
As we expand our global team and extend our skills and expertise, we are unified as one Nuix team guided by our shared values.
Nuix Vision
Finding Truth in a Digital World.
Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.
TAKE OWNERSHIP
RESILIENT
UNAFRAID
TEAM NUIX
HERO OUR CUSTOMERS
We believe in these principles and seek to weave them into the fabric of our daily work at Nuix. In doing so, we co-create a dynamic and purposeful company culture that we can be proud of and want to belong to.
Nuix is an Equal Opportunity Employer
Love the role, but not the right fit for you? Know someone that might be awesome for this role?
We're always looking for talented people who want to make a real impact. If you refer someone and we successfully hire them, you'll receive a $1,000 gift card.
Send referrals to [email protected] or message us on LinkedIn. T's & C's apply.
To all recruitment agencies: Nuix does not accept agency CV's unless we have an existing agreement. Please do not forward CV's to us, or our Nuix employees directly. Nuix is not responsible for any fees related to unsolicited resumes, or where there is not an agreement in place.
