Nordson Electronics Solutions, a global leader in assembly and advanced packaging stage solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.
Summary of the role
As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.
Job Summary
Essential Job Duties and Responsibilities
% of Time for each must total 100%
To provide target customers with high quality of technical services from application and filed service engineering perspective to contribute to leadership level performance.
- Provide customers with application and process development support to meet their needs
- Build customer relationships at all levels and establish rapport with existing and potential customers through regular calls or visits.
- Provide onsite service or trouble shooting for EPS products.
- Install the machine and support buy-off in Japan
- Conduct the demo for customers and prepare the application report
- Provide feedback from customers regarding their requests and technical issues to EPS factories( US & S’Pore) concerned. .
- Provide effective support to sales team in Japan from engineering perspectives
- Provide customers with training for EPS products to upgrade service capabilities by conducting application/technical presentations and demonstrations.
- Provide pre/post sales technical advice and assistance to customers
- Participate in regular meeting with other EPS team members and share the
information to create a synergy as a winning team.
- Attend overseas training for development of technical skills and know-how
as well as for developing close net-work with other EPS members within the region
- The position will report to the Senior Technical Customer Engineer
- Strong interpersonal skills and able to enjoy working as a team
- Good command of English and strong communication, presentation skills
- Good at managing relationship with customer through excellent technical skills in engineering
- Strong leadership and independent initiative
- Able to acquire the required qualifications necessary for engineering job
Education and Experience Requirements
MINIMUM QUALIFICATIONS:
Required Education:
- Bachelor’s Degree in Engineering
Required Length & Type of Experience:
- New college graduate with a strong commitment to challenge to become a professional engineer as his/her future career goal in the global business environment.
Preferred Skills and Abilities
Preferably 3 years experience in field service engineering related job at a manufacturing company
Working Conditions and Physical Demands
PHYSICAL DEMANDS:
WORK ENVIRONMENT:
N.A
Interested?
If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.
About Nordson Electronics Solutions
Nordson Electronics Solutions is a trusted surface treatment and precision fluid dispensing equipment supplier within the global electronics manufacturing industry, working closely with semiconductor, printed circuit board, and precision assembly manufacturers. By joining our team today, you will help us bring innovative ideas to life. Nordson Electronics Solutions is a global team that works to create machines and systems that improve the electronics and semiconductor manufacturing process. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Electronics Solutions. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.
