仕事内容:
CRM / ERP Solution Consultant (Pre-Sales)
Location: Tokyo, Japan
Employment Type: Full-time
Language: Japanese and English
Start Date: ASAP
Openings: 2
About the Role
We are seeking an experienced CRM / ERP Solution Consultant (Pre-Sales) to join a growing technology and consulting environment in Tokyo.
In this client-facing role, you will work closely with customers, sales teams, and delivery teams to understand business challenges, develop appropriate technology solutions, and support the creation of compelling proposals that address customer needs and business objectives.
The ideal candidate will have strong experience in CRM/ERP consulting, solution consulting, or pre-sales, with hands-on knowledge of one or more enterprise platforms such as Salesforce, MuleSoft, Rootstock ERP, NetSuite, or Microsoft Dynamics.
Key Responsibilities
- Conduct customer discovery sessions, workshops, and business process assessments to identify business requirements and challenges.
- Translate customer requirements into effective CRM/ERP solution strategies and proposals.
- Develop solution presentations, demonstrations, business cases, and ROI analyses.
- Support RFP and RFI responses, solution design discussions, and bid presentations.
- Collaborate with sales, consulting, and delivery teams to develop practical and commercially viable solutions.
- Work with local business stakeholders and global/offshore delivery teams to ensure solution feasibility and successful implementation.
- Prepare Japanese-language presentations, sales materials, proposals, and solution documentation.
- Build strong relationships with customers and act as a trusted advisor throughout the pre-sales process.
- Stay informed about developments in CRM, ERP, cloud applications, enterprise integration, and digital transformation.
Required Qualifications and Experience
- 8+ years of professional experience in CRM/ERP consulting, solution consulting, solution architecture, or pre-sales.
- Strong experience with one or more enterprise platforms, such as:
- Salesforce
- MuleSoft
- Rootstock ERP
- NetSuite
- Microsoft Dynamics
- Proven experience conducting customer workshops and requirements discovery.
- Experience developing solution proposals, business cases, and solution architectures.
- Experience responding to RFPs/RFIs and delivering presentations and product demonstrations to senior stakeholders.
- Strong client-facing communication and stakeholder management skills.
- Business-level proficiency in Japanese and English.
- Strong analytical, presentation, negotiation, and problem-solving skills.
Preferred Qualifications
- Experience working with global or offshore delivery teams.
- Experience with digital transformation initiatives and enterprise technology solutions.
- Understanding of cloud-based business applications and enterprise integration.
- Experience engaging with executive-level stakeholders and influencing technology decisions.
- Experience working across multicultural and cross-functional teams.
What You Can Expect
- Opportunity to contribute to enterprise digital transformation initiatives.
- Exposure to leading CRM, ERP, cloud, and enterprise integration technologies.
- Opportunity to work with international and multicultural teams.
- A client-facing role with significant involvement in solution strategy and business development.
- Professional growth opportunities within a global technology and consulting environment.
勤務時間・曜日:
Full time Employment
その他:
Job Type: Full-time
Pay: 12,000,000円 per year
Average number of scheduled working hours (monthly): 160 hour(s)
