JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Site Operations ManagementConduct FM operations including small fix or furniture/facility repair in coordination with stakeholders.
Oversee MEP operations, including BMS status checks.
Managing Work orders to meet KPI’s requirements (including Corrigo PPM tickets).
Coordinate planned building power outages, from pre-arrangement to on-site execution support.
Handle irregular/after-hours MEP requests (overtime HVAC, lighting support) and serve as the night/weekend POC for emergencies.
Manage work permits and review work reports for all facility-related tasks.
Establish the relationship with key users for smooth operation.
Assist in the implementation of Industry Best Practice operations.
Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times (including air quality measurements, key inventory, and asset management/Global Asset reporting).
Assist in financial processes to ensure that all financial management requirements (MEP budgeting, POs, invoices, and cost-saving initiatives) are completed in a timely and accurate manner.
Support evacuation drill support.
Other facility/MEP related tasks.
Vendor ManagementAssist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works).
Lead regular alignment meetings with key MEP vendors (e.g., weekly sync with Azbil, monthly sync with Taisay Buildings / building management).
Supervise B work construction and monitor on-site vendor operations to ensure alignment with client requirements.
Manage vendors to meet KPI’s requirement.
Knowledge And Skills RequiredExperience of Google Workspace.
Business level of English and Japanese.
At least 3 years or more experience on Hard services (MEP engineering or facility management experience is highly preferred).
CompetencyCustomer service-oriented attitude
Friendly, helpful and willing to go above and beyond to help meet our customer’s needs
Able to prioritize effectively
Proactive and positive attitude
Team player
Excellent interpersonal and communication skills, including understanding for the use of confidentiality and diplomacy
Excellent multi-tasking and organizational skills
Ability to work in a fast-paced environment and meet deadlines
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
