We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.
The Field Application Engineer is the technical backbone of the sales process, responsible for ensuring the company’s HDLC and iPDU solutions are accurately selected, configured, and integrated for each customer. The role-holder works directly with customers’ technical teams to understand requirements and then provides product recommendations, customized configurations, and on-site support to ensure the solution’s fit.
In this role you will straddle both pre-sales and post-sales phases: from crafting initial designs and demos to supporting installation teams with technical guidance.
Actively support Data Solution regional sales and as required global sales with technical expertise in winning customized and engineered projects for Data Solution - Cooling Solutions (RDC, Inrow, Inrack, and DLC) cabinet and iPDU.
Partner with sales on customers visits to support the close of sales
Facilitate technical presentations for customers
Support the technical chat function for our website
Participate in Trade Shows/Exhibitions as required
Ensure project kick off alignment meetings are executed properly
Technical support:
Evaluate customer RFQ´s and create costing/quotes with technical and commercial content
Check technical feasibility of projects
Evaluate potential risks (technical and commercial)
Support sales in price negotiations with customers
Ensure projects support nVent’s operating income/AOP KPI’s
Support expanding digital application usage for select, quote and order
Project Management:
Manage project through prototype phase until serial production
Check initial orders and compare with quote
Clarify any changes and open issues
Create project plan with timelines together with engineering, supply and operations
Involve Back-End e2E team timely to transfer project for serial production
Drive team to ensure they coordinate and maintain development schedules including supervising prototyping and testing
Foster a collaborative team environment with open communication, identifying problems and establishing resolutions
YOU HAVE:
Bachelor’s degree in Mechanical or Thermal Engineering (or similar field)
Ideally 5+ years or more Technical experience in a professional target driven business
Previous experience in Application Engineering or Business development for Datasolution and Cooling solution businesse
Previously worked in teams and a good team player
Knowledge in product design processes and disciplines, including but not limited to electronic design, drawings, verification and certification.
Knowledge in technical aspects of products, specifications, and offerings
Skills in researching, analyzing, and recommending product based on applications
Project management knowledge and experience in managing complex customer projects and cross functional teams
You are proactive, used to managing multiple tasks/projects in a fast paced team environment !
Strong communication skills (Business level for both of Japanese and English)
Ability to establish and maintain effective and cooperative working relationships with employees at all levels of the organization, customers, and suppliers
Ability to identify the root cause of problems/issues by asking probing questions and the ability to develop recommendations for resolution
WE HAVE:
At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other’s authenticity because we understand that uniqueness sparks growth.
