- Complete administrative tasks including organization of emails and documents, import/export of data, document creation and maintenance, printing files for jobs
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Identify/understand project requirements
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Manage simple and complex projects:
o Placing jobs, setting up jobs; calculating and assigning budgets
o Identifying best vendors for the accounts, contacting vendors, negotiate deadlines, and prices
o Creating purchase orders
o Conduct final eye and project delivery upon graduation on regular, special and sample projects
o Final check of deliverables against initial instructions
o Billing: contact vendors to resolve issues such as invoice/word count discrepancies; data entry
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Create and track schedules for individual projects and departments
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Log costs, scores, and general job information onto spreadsheets
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Create project plans for internal and external use
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Maintain relationships with vendors: identify, recruit, engage and train vendors for accounts
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Identify and set up linguistic teams
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Follow-up with vendors, contact Vendor Management team with any requests, vendor calendar management, expansion of vendor selection and creation of potential vendor lists
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Manage, create and maintain specific accounts Translation Memory & Glossary
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Create and maintain reference material
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File preparation: format using .doc, PDF and .xls files; importing images into Word documents, PPT, etc.
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Communicate with clients and attend client calls when required
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Analyze client feedback/root cause and drive appropriate actions
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Assist, support and manage Compliance Report investigations
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Actively participate in the implementation of preventive actions
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Actively participate in the creation of immediate corrective and preventive actions
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Share knowledge and expertise with internal and external stakeholders
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Suggest improvements and innovation for existing processes
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Solve technical issues in collaboration with the appropriate support team
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Identify root causes and communicate findings to the rest of the team
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Handle escalations
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Identify and anticipate risks (severity, likelihood, early detection)
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Communicate potential failure modes to stakeholder
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Act to avoid identified failure modes
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Support training trainees (e.g. non-linguistic final eye graduation)
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Support trainees, Project Assistants and Project Coordinators managing basic jobs
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Liaise with internal Machine Translation team for set-up and training
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Utilize internal technology effectively
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Aid Project Coordinators and other Project Managers in daily tasks as needed
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Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor
Compensation & Benefits
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Annual salary (4.0M-4.2M JPY + performance based bonus from the 2nd year)
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Full social insurance coverage
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Transportation allowance (up to JPY 30,000 per month)
Working Hours & Holidays
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Monday to Friday, 8 working hours between 9:00 AM and 7:00 PM, plus a 1-hour break
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2 days off per week (weekends and public holidays)
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Paid leave (15 days in the first year), birthday leave, bereavement leave, childcare leave, and sick leave
Employment Type
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Fixed-term contract in the first year (including a 6-month probation period), with the possibility of transitioning to a permanent position from the second year upon mutual agreement
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During the contract period, salary, social insurance, and paid leave are equivalent to those of permanent employees
Others
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Non-smoking office
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Office location: Nishi-Shinjuku, Tokyo, Japan
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Work visa support is available
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Annual health check-up (once per year)
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Free drinks (water, tea, coffee, juice, soup, etc.) and snacks available in the break room
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Fresh fruit provided twice a month
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Annual volunteer hiking event, as well as seasonal employee engagement events
Excellent verbal and written communication skills in Korean and English-
Ability to building relationships with clients and co-workers
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Exceptional problem solving/critical thinking skills
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Flexibility and adaptability, ability to work with efficiently in a changing business environment
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Excellent interpersonal skills to build relationships at all levels of the organization and externally, with vendors
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Ability to effectively multitask in order to simultaneously execute multiple projects
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Good organization skills. Ability to prioritize and orientation on results
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Ability to maintain professionalism and focus under pressure and tight deadlines
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Excellent time management skills and the ability to coordinate other’ stakeholders time
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Capacity to work independently, take active measures to solve problems and commit to a high level of service
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Proven track record of meeting deadlines and delivering results
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Minimum Bachelor’s degree or its equivalent or relevant working experience
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Ideally, candidates should have at least one year of experience as a Project Coordinator or in a similar role.
