仕事内容:
The Niseko Company is one of Niseko’s premier accommodation providers, managing a portfolio of luxury chalets and high-end properties throughout the area. We provide year-round property management and guest services for both international visitors and property owners.
We are currently seeking a full-time Property Operations Staff to join our team in Niseko.
This is a long-term, year-round role combining property operations, maintenance, guest support, and opportunities for increasing responsibility, skill development, and compensation growth within the company over time.
Typical Responsibilities
Winter Season
- Support operations team in providing high-level service to guests and property owners
- Guest transportation and operational support across multiple properties
- Property checks, troubleshooting, and light maintenance
- General operational and logistical support
Summer / Green Season
- Property maintenance and repair work
- Painting, inspections, and seasonal property preparation
- Support with contractor and supplier coordination as you evolve in your role
- Opportunity to assist with homeowner communication and property liaison responsibilities as experience develops
アピールポイント:
- Long-term, year-round employment in Niseko, Hokkaido
- Opportunity to develop practical, operational, and customer-facing skills within an international environment
- Suitable for candidates seeking a more balanced lifestyle outside larger cities while remaining within reach of Sapporo
- Subsidized furnished staff accommodation available for employees relocating to the Niseko area
- Access to skiing, biking, hiking, and outdoor activities year-round, including Hokkaido’s cooler summer climate
- Opportunity for long-term growth within the company
求める人材:
- Professional, dependable, and adaptable attitude
- Strong practical problem-solving ability
- Comfortable using tools and carrying out maintenance or repair work
- Background in maintenance, construction, hospitality, or similar fields
- Safe driving record and confidence driving in winter conditions
- Basic computer skills (Excel, Google Drive, online systems, etc.)
- Able to work independently and as part of a team
- Customer service or client-facing experience
- Experience working in Japan or international environments
Required
- Fluency in either English or Japanese with conversational ability in the other
- Valid Japanese driver's license preferred. Applicants must be legally able to drive in Japan and, where applicable, be eligible to convert their home country's license to a Japanese driver's license.
- Foreign applicants must currently hold a valid Japanese visa permitting full-time employment.
勤務時間・曜日:
Shift-based schedule depending on season and operational requirements.
Winter operations involve rotating shifts scheduled within operating hours of approximately 8:00am–8:00pm throughout the week. Green season operations are generally daytime-focused Monday to Friday.
Full-time position with guaranteed 40 hours per week and annual paid leave provided.
休暇・休日:
- Shift-based schedule with two days off per week
- Annual paid leave provided
勤務地:
- Work is based primarily in the Niseko / Kutchan area and may involve travel between managed properties.
- Smoking is not permitted inside company offices or managed properties.
アクセス:
- Car commute recommended if residing outside of the ski resort
- Parking available at the office
給与:
- Compensation reviewed following 3 month probation based on performance, skills, and responsibilities
- Annual recreational subsidy for skiing, biking, or other seasonal activities available following successful completion of the evaluation period
待遇・福利厚生:
- Shakai hoken provided for qualifying employees
- Subsidized furnished staff accommodation available
- Company vehicle provided for work use
- Paid training and uniforms provided
- Company vehicle use may be available for commuting and essential day-to-day transportation where required
その他:
- Start date negotiable depending on candidate availability
- Remote/online interviews available where appropriate
- Please apply with resume and brief introduction
Job Type: Full-time
Pay: 1,800円 per hour