JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
仕事内容(Job Description) Soft services, Facility assistant
We have been awarded facility management services for client offices across four locations in Japan. Our client is a global financial institution ranked among the Fortune 500 companies, continuing to play a central role in the global financial markets.
1. Kitchen and pantry asset management for office
Manage client assets
Asset updates on the platform
Plan the regular maintenance for the kitchen equipment, Coordination with vendors repair works, and escort and site supervision
Support finance work, including requests for quotations and raising purchase requests
2.Event support
Move and meeting room setup, furniture and fixture relocation, coordination and support
Conduct pre-meetings with food vendors, event team
3.Other facility helpdesk support
Assist with daily, weekly and monthly facility inspections and reports for 3 sites
Monitor Help Desk request and ensure they are actioned within SLA
Manage the facility equipment and inventory checking and records
Release of internal announcements, posting and management of internal announcements
Attendance at relevant meetings for which we are responsible
IMPORTANT COMPETENCIES:
- Ability to act with a focus on customer satisfaction
- Flexibility to adapt to changes
- Concrete execution ability and capacity for proactive action
- Multitasking and ability to prioritize tasks
Related experience, knowledge & skill:
- 3+ years of experience in facility management or general affairs
- Physical capability to handle moving heavy items such as furniture and fixtures
- PC skills (OUTLOOK, Excel, Word)
- English proficiency (TOEIC 600+ as a guideline)
Preferred (if available):
- Experience in foreign companies
- Work experience in facility departments or experience at outsourcing companies providing facility management
- Experience in maintenance management of kitchen equipment and electrical facilities
仕事内容(Job Description) Soft services, Facility assistant
国内4拠点のクライアントオフィスの施設管理を受託 クライアントは世界的ファイナンシャルFortune 500企業の一つとして、グローバル金融市場において中心的な役割を果たし続けています。
1. オフィスのKitchenとpantryの資産管理
クライアント資産の管理
プラットフォーム上での資産更新
Kitchen機器の定期メンテナンス計画、ベンダーとの修理作業調整、エスコート及び現場監督
Finance業務のサポート(見積依頼や購買申請の起票を含む)
2. イベントサポート
Moveと会議室設営、家具や備品の移転・調整・サポート
Food vendor、Event teamとの事前打ち合わせの実施
3.その他のFacility Helpdeskサポート
担当を担う関連会議への出席
都内3拠点の施設の日次、週次、月次点検およびレポート作成の補助
Help Deskリクエストの監視とSLA内での対応確認および電話、チャット、メール対応
施設什器、備品の管理、在庫チェック及び記録管理
内部アナウンスメントの発信、掲示及び管理
<重要なコンピテンシー(IMPORTANT COMPETENCIES)>
- 顧客満足を目指した行動ができる
- 変化に応じて柔軟な対応ができる
- 具体的実行力、自発的に行動ができる
- マルチタスク、優先順位を付けた業務実施ができる
<求められる経験、知識、スキル(Related experience, knowledge&skill)>
- ファシリティマネジメントもしくは総務の経験 3年以上
- 家具・什器などの重量物の移動作業に対応できる体力をお持ちの方
- PCスキル(OUTLOOK Excel Word)
- 英語力(TOIEC600点以上目安)
<歓迎条件(Preferredあれば尚可)>
- 外資系企業経験
- ファシリティ部門での業務経験、ファシリティマネジメントを提供しているアウトソース企業での経験
- 厨房機器、電気設備の保守管理の経験
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
