Sega Sapporo Studio is seeking bilingual QA testers to support both domestic and international game testing projects.
This role is primarily focused on functional QA (FQA), with additional responsibilities requiring Japanese–English bilingual support. Candidates will be expected to perform QA tasks in both Japanese- and English-language environments as needed.
In addition to core QA testing work, this role includes translation of QA-related materials and written communication support with stakeholders across languages.
While this is a global-facing role, candidates may work on Japanese-language QA projects as part of the core team, depending on project availability.
1.Game QA Testing & Documentation
Execute functional and exploratory testing across mobile, console, and PC titles
Identify, reproduce, and report defects with clear reproduction steps and detailed descriptions
Perform regression testing to verify fixes
Create, maintain, and update test cases, checklists, and QA documentation
Provide feedback on gameplay behavior, usability, and stability
2.Bilingual QA Support & Translation (JP ⇄ EN)
Translate QA-related materials, including:Bug reports and tickets
Test cases and checklists
Internal QA documentation
Internal communications (chat, email, etc.)
Focus on accurate translation of existing materials between Japanese and English
3.Communication Support
Communicate with developers and team members as part of daily QA tasks, using Japanese or English depending on the project
Assist with written communication in English (e.g., chats, emails, tickets)
Support smooth collaboration between Japanese and overseas teams when required
Facilitate clear information sharing across language boundaries
Verbal English communication is helpful but not required
Japanese proficiency equivalent to JLPT N2 or above
Ability to write clear, professional English and Japanese (sufficient for bug reports, documentation, and business communication)
Basic PC skills (data entry, spreadsheets, documentation tools)
Strong attention to detail and a structured approach to work
Commitment to long-term employment (1+ year preferred)
Experience in QA testing, game debugging, or software testing
Experience writing bug reports in English
Professional translation or interpretation experience
Familiarity with bug tracking tools (e.g., Redmine, JIRA)
TOEIC score of 700+ or equivalent
Experience in leadership, coordination, or team support roles
Passionate about video games, including international titles
Interested in working in a bilingual, cross-cultural environment
Comfortable using both Japanese and English in a professional setting
Japanese is the primary language used for company operations (e.g., internal communication, administrative processes)
Some team members can communicate in English
AI translation tools (such as Copilot) are available and can be used in daily work
Sapporo, Hokkaido (multiple office locations)
Open to candidates currently residing in Japan
Foreign nationals welcome (valid work visa required)
Visa documentation must be submitted during application
Employment Type: Part-time (hourly position, full-time hours expected)
Working Hours: 10:00–19:00 (8 hours per day + 1 hour lunch break + 15 minutes break)
Working Days: Monday–FridayWeekend work may be available during busy periods on a voluntary basis
A 3-month probationary period applies
Hourly Rate: ¥1,250 – ¥1,500
Salary will be determined based on experience and skills, including:QA / debugging experience
Business-level English usage
Translation or interpretation experience
Salary review: 4 times per year
Transportation allowance (up to ¥50,000/month)
Overtime, late-night, and holiday pay
Paid leave
Social insurance
Opportunity for full-time employment based on performance
Annual health checkups
Certification support (e.g., JSTQB)
Sapporo, Hokkaido
Kita Ward Office (THE PLACE SAPPORO)
Chuo Ward Office (Urban Sapporo Building)
Kita Ward:2 min walk from Namboku Line Kita-12jo Station
5 min walk from JR Sapporo Station
Chuo Ward:2 min walk from Namboku Line Susukino Station
5 min walk from Namboku Line Odori Station
Weekend work may be requested during busy periods (voluntary)
Smoking area available
