In addition to basic front desk duties such as check-in/check-out and payment processing, you will also serve as a front desk team leader, working with team members to provide service that exceeds customer expectations.
We value work-life balance, so we have created an environment where you can find both a fulfilling and comfortable work environment.
We are looking for people who are always cheerful, positive, and professional.
You will be working at Ki Niseko, a natural and modern boutique hotel where wood, a symbol of Hokkaido, is found throughout. Why not offer warm, Japanese-style hospitality to guests from all over the world?
As an assistant to the Front Desk Manager, you will work with team members to ensure smooth operations.
You will also be responsible for training staff to ensure the quality of customer service is maintained at a high level.
You will also work with the manager to resolve issues with guests, so you will be expected to remain calm and professional.
We have many guests from overseas staying in the winter, so we welcome people who want to use their English skills in their work.
Please work with staff from other departments to create a comfortable environment for our guests.
No educational background or age requirement
Experience working in the hotel or hospitality industry
Native level Japanese language skills/those who can communicate smoothly in English
Those who are not bad at working on a PC
Someone who can pay careful attention to detail
Someone who is always cheerful and positive and can interact with people with a smile
Someone who is good at handling numbers and can work carefully
Even if you do not meet the requirements, we welcome positive, cheerful, and adventurous people.
Experience in customer service or working in a hotel can utilize your skills.
We have employee dormitories
available, with monthly rates starting from 40,000 yen depending on the room type.
We have a variety of discount systems
in place to help you enjoy your holidays , including discounts on winter season lift passes
, free ski and snowboard group lessons (subject to availability)
, ski and snowboard rentals, and discounts on hotel accommodations
, so you can work in a way that prioritizes work-life balance.
Language learning and qualification support program
This is a system in which the company partially covers the costs of language learning required at the assigned workplace and obtaining qualifications in order to support skill development.
In addition to paid sick leave
, employees can take up to five days of medical or sick leave per year.
We have also
organized company trips to Okinawa, Fukuoka, and other locations, including staff and their families (depending on business performance).
We offer season tickets for the newly opened Escon Field in 2023, so you can enjoy watching baseball games.
Since the hotel undergoes maintenance in the spring and fall, many staff members take extended vacations. It's an environment where it's easy to take time off.
Thank you for reading to the end.
We are also accepting inquiries, so if you have any questions, please feel free to contact us at the email address below.
Please attach a resume with a photo when applying .
We look forward to receiving your application.
