採用企業
合同会社H-SUMMIT
勤務地
北海道, 虻田郡倶知安町
雇用形態
正社員
給与
550万円 ~ 600万円
DEPARTMENT Room Division
HIERARCHY Manager
REPORTS TO Hotel Manager
● JOB SUMMARY
Step into the exceptional as our SPA/Wellness Manager, leading all aspects of spa and onsen operations with a focus on guest satisfaction, safety, and profitability. Guided by Muwa Niseko’s
timeless value, sophisticated comfort, and exclusive experience, you will create a sanctuary where
wellness and luxury meet, inspiring both guests and team members alike.
● KEY RESPONSIBILITIES
- Lead and manage daily spa/onsen operations, including opening, closing, and overall facility
maintenance.
- Recruit, train, and develop spa staff to deliver professional, high-quality wellness services.
- Oversee inventory management, vendor relations, and procurement of spa products and supplies.
- Develop and implement marketing and promotional strategies to increase spa revenue and guest engagement.
- Ensure compliance with health, safety, and hygiene regulations across all spa areas.
- Handle guest feedback, resolve complaints, and maintain high levels of customer satisfaction.
- Monitor financial performance, prepare budgets, control costs, and analyze sales data to optimize
profitability.
- Collaborate with other departments to integrate spa services into overall guest experience offerings.
- Maintain detailed operational reports and present updates to senior management.
- Foster a positive, customer-focused team environment that supports professional growth and
operational excellence.
Expected Annual Salary
- JPY 5,400,000 – JPY 6,000,000
職務経験
6年以上
キャリアレベル
中途経験者レベル
英語レベル
ビジネス会話レベル
日本語レベル
ビジネス会話レベル
最終学歴
大学卒： 学士号
現在のビザ
日本での就労許可が必要です
● SKILLS & QUALIFICATIONS
- 5 years of experience in a similar position either at SPA/Wellness Retails, customer service-related field with an understanding of front-line operations and guest service.
- Willing and able to work flexible hours, including weekends, holidays, and late nights. Works well
individually and as part of a team, with strong leadership and consistent high performance in the
property industry.
- Handles stressful, high-pressure situations effectively, with excellent guest service skills and
problem-solving abilities.
- Bilingual with knowledge of PMS System
The statements in this job description are intended to represent the key duties and level of work being
performed. They are not intended to be all responsibilities or qualifications of the job.
雇用形態正社員給与550万円 ~ 600万円
募集について
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