勤務地
東京都 23区, 江東区
雇用形態
派遣
給与
800万円 ~ 1100万円
服装カジュアル残業少なめ
■Project Leadership & Implementation:
- Lead end-to-end IT projects for Japan, including upcoming office migrations and a massive Windows system upgrade across the organization.
- Spearhead the local implementation of the MMP security tool and global product migrations (e.g., Microsoft Intune).
■Team Management & IT Support Escalation:
- Manage and support a small, dedicated IT support team responsible for basic troubleshooting for over 1,000 internal users.
- Act as the final escalation point for complex technical issues, new device support, and inquiries related to internal PCs and logistics scanner devices.
- Coordinate closely with PoCs at various facilities across Japan and partner with global service support when local teams cannot resolve an issue.
■Global & Local Coordination:
- Collaborate extensively with cross-border teams, including global planning teams and the infrastructure security team.
- Manage relationships with local vendors and telecom companies to ensure seamless project delivery.
■Performance & SLA Management:
- Take full ownership of IT performance metrics. Ensure strict adherence to IT support SLAs and high overall IT user satisfaction.
- Meet all project completion KPIs and strictly manage project budgets to align with corporate requirements.
職務経験
3年以上
キャリアレベル
中途経験者レベル
英語レベル
ビジネス会話レベル
日本語レベル
流暢
最終学歴
高等学校卒
現在のビザ
日本での就労許可が必要です
・English: Business-level conversation is required,
as the Team Lead is based in Hong Kong and speaks only English.
・Japanese: Fluent level (Reading and writing skills are mandatory).
- IT Project Management: Proven experience in Large-scale IT Project Management is required. Must have a track record of leading office migrations, security tool implementations, and phased system rollouts.
- Team Leadership: Experience managing or guiding an IT support team and acting as an escalation point for complex technical issues.
- Stakeholder Management: Exceptional ability to coordinate across multiple facilities, external vendors, and global IT departments.
- Demonstrated experience managing or participating in large-scale phased rollouts (e.g., Windows OS updates, MDM deployments) for organizations with several thousand users.
- Strong technical knowledge of Microsoft Intune (migration, deployment, and management) and enterprise Windows environments.
- Solid foundation in L2 IT technical support and end-user troubleshooting.
- Excellent communication and negotiation skills to manage multiple stakeholders and external vendors.
雇用形態派遣給与800万円 ~ 1100万円
募集について
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