採用企業
合同会社H-SUMMIT
勤務地
北海道, 虻田郡倶知安町
雇用形態
契約
給与
550万円 ~ 600万円
<>
- Complimentary staff accommodation available
- Staff discounts on hotel accommodation, restaurants, and facilities
- Social insurance
- Overtime paid in accordance with Japanese labor law
- KPI-based performance bonus from the second year of employment
● JOB SUMMARY
Step into the exceptional as our SPA/Wellness Manager, leading all aspects of spa and onsen operations with a focus on guest satisfaction, safety, and profitability. Guided by Muwa Niseko’s
timeless value, sophisticated comfort, and exclusive experience, you will create a sanctuary where
wellness and luxury meet, inspiring both guests and team members alike.
Complimentary staff accommodation is available, making relocation to Niseko easy for candidates from across Japan.
● KEY RESPONSIBILITIES
- Lead and manage daily spa/onsen operations, including opening, closing, and overall facility
maintenance.
- Recruit, train, and develop spa staff to deliver professional, high-quality wellness services.
- Oversee inventory management, vendor relations, and procurement of spa products and supplies.
- Develop and implement marketing and promotional strategies to increase spa revenue and guest engagement.
- Ensure compliance with health, safety, and hygiene regulations across all spa areas.
- Handle guest feedback, resolve complaints, and maintain high levels of customer satisfaction.
- Monitor financial performance, prepare budgets, control costs, and analyze sales data to optimize
profitability.
- Collaborate with other departments to integrate spa services into overall guest experience offerings.
- Maintain detailed operational reports and present updates to senior management.
- Foster a positive, customer-focused team environment that supports professional growth and
operational excellence.
Expected Annual Salary
- JPY 5,400,000 – JPY 6,000,000
Performance Bonus
- KPI-based bonus program available from the second year of employment.
Employment Type
- Contract Employee (First Year)
- Opportunity to become a Permanent Full-Time Employee after one year based on performance.
職務経験
6年以上
キャリアレベル
中途経験者レベル
英語レベル
ビジネス会話レベル
日本語レベル
ビジネス会話レベル
最終学歴
大学卒： 学士号
現在のビザ
日本での就労許可が必要です
● SKILLS & QUALIFICATIONS
Required
- 5+ years of experience in a Spa/Wellness management or leadership role within a luxury hotel, resort, spa, or premium wellness environment
- Strong understanding of spa operations, guest service, and team management
- Business-level Japanese and English communication skills
(Business Japanese is required to communicate effectively with the predominantly Japanese-speaking spa team.)
- Experience using Property Management Systems (PMS) and other hotel management systems
- Strong leadership, interpersonal, and problem-solving skills
- Ability to work flexible hours, including weekends, holidays, and evenings, based on operational requirements
- Ability to perform effectively under pressure while maintaining exceptional guest service standards
Preferred
- Experience working in a luxury hotel or internationally branded resort
- Experience managing multicultural teams
- Knowledge of spa treatment operations, wellness programs, and onsen facilities
The statements in this job description are intended to represent the key duties and level of work being
performed. They are not intended to be all responsibilities or qualifications of the job.
雇用形態契約給与550万円 ~ 600万円
勤務時間: 8:30am - 5:30pm JST (In Accordance with Company Regulations)
募集について
本求人は転職サイトCareerCross（キャリアクロス）がIndeedへの掲載を行っております。
【求職者の方のお問い合わせについて】
■ 求人内容に関するお問い合わせ
CareerCrossは求人掲載サービスのため、各求人の詳細な職務内容や選考内容につきましては、掲載企業様より直接ご案内いただいております。
ご応募後、企業様から返信があった場合は、CareerCrossサイト内で企業の担当者様と直接やり取りが可能となります。求人内容や選考に関するご質問につきましては、企業様へ直接ご確認ください。
■ CareerCrossのサービスに関するお問い合わせ
CareerCrossのサービス利用方法等に関するお問い合わせにつきましては、以下までご連絡ください。
電話：03-5217-3900
問い合わせフォーム：https://www.careercross.com/suggestion
【CareerCross求人掲載企業様のお問い合わせについて】
Indeedでは求人の掲載停止や内容変更の手続きができません。
大変お手数ですが、該当のご依頼につきましてはCareerCross（当社）までご連絡いただけますと幸いです。
電話番号：03-5217-3900
メール：[email protected]
