Manifest Coordinator

求人の詳細

Position Statement and Summary:

マニフェストチームメンバーとして、ローカルマーケティングやダイレクトマーケティング、セールスのツアー予約のサポートをします。

Support Local marketing, Direct marketing to assist booking tour reservations for Sales.

Support each other and assist to achieve the targets for individuals and teams
Create tour grid and manage tour schedules (manifests) for Japan and Korea
Provide live availability and overbooking slots to MEs and call center agents, and handle other internal phone calls
Answer questions from other department and provide right answers and feedback
Input client information and book tour reservations using the designated internal system (Choice RESERVE, VOICE, Sales Force, Clarity)
Check and modify entered data in the system
Verify promotion code, gift, tour history to see if tours are correctly offered to the guests followed by APAC Tour Rule.
Liaise and support each sales gallery, marketing, contract department, and other departments
Handling E-mails, Forms/Planner, Choice RESERVE
Provide feedbacks to Management, hold constant team meeting to improve performance
Perform other duties as assigned by supervisor

Required Qualifications:

Word, Excelの基本スキル

電話でのコミュニケーションスキル

チームプレーヤー

マルチタスクの対応能力

ペースの早い職場環境での柔軟性

Basic skill of Word and Excel

Phone Communication skills

Team Player

Ability to multitask

Flexibility

Preferred Qualifications:

コールセンター経験

中学生レベルの英語

Working Experience at Call Center

English at least Jr. High School level