仕事内容:
About Us
Vina of the Valley is a Tokyo-based slow fashion brand focused on inclusivity. Our designs are inspired by Japanese styles such as Harajuku, himekaji, and Larme, combined with Western influences like coquette, cottagecore, balletcore, and fairycore.
We create a dreamy, feminine aesthetic defined by soft textures, ruffles, and delicate details.
About the Role
We are looking for a reliable and proactive Operations & Administrative Assistant to support the day-to-day operations of our growing fashion brand.
This is a hands-on role that combines operations, inventory management, customer service, e-commerce support, and general administrative work. You will work closely with our team to help ensure products, orders, and internal processes run smoothly.
This role is ideal for someone who is organized, detail-oriented, enjoys problem-solving, and is comfortable taking ownership of tasks in a fast-paced environment.
Main Duties
- Coordinate communication between internal team members, warehouses, manufacturers, and external partners
- Manage inventory records and assist with stock tracking and replenishment
- Support order fulfillment and shipping operations
- Handle customer inquiries via email, Instagram, and other communication channels
- Assist with product listings, website updates, and product information management
- Maintain accurate product, pricing, and inventory data across systems
- Support day-to-day administrative and operational tasks
- Assist with photoshoots, pop-up events, and other brand-related projects as needed
アピールポイント:
- Gain hands-on experience across multiple areas of a growing fashion brand
- Learn how e-commerce, inventory management, customer service, and operations work together
- Work closely with a small, collaborative team where your contributions have a direct impact
- Participate in both online and offline brand activities, including product launches, photoshoots, and events
- Opportunity to develop skills in operations, e-commerce, logistics, and business management
- Fast-paced environment with opportunities to take ownership and contribute ideas
求める人材:
Required Skills/Experience:
- Strong communication and interpersonal skills
- Highly organized with strong attention to detail
- Responsible, reliable, and proactive
- Able to respond to messages and requests in a timely manner
- Strong sense of accountability and ownership
- Comfortable managing multiple tasks and priorities simultaneously
- Basic computer proficiency (Google Workspace, Microsoft Office, spreadsheets, etc.)
- Available during business hours (9:00 AM – 6:00 PM) and able to come into the office when required
Preferred Skills/Experience:
- Experience in customer service, operations, administration, or e-commerce
- Experience with Shopify or other e-commerce platforms
- Experience with inventory management or logistics
- Fashion industry experience is a plus
勤務時間・曜日:
Base working hours: 9:00 AM – 6:00 PM (1-hour break)
Working hours may vary depending on job duties (photoshoots, events, etc.)
Hybrid work arrangement (remote and in-office)
Occasional weekend work may be required
Overtime work may occasionally be required
休暇・休日:
- Two days off per week (generally Saturdays and Sundays)
- Weekend work may occasionally be required depending on photoshoots or events (compensatory days off provided)
- Year-end and New Year holidays
- Paid leave available (in accordance with Japanese labor law)
勤務地:
No smoking inside the workplace premises
アクセス:
- 10-minute walk from Yoyogi Station
- Transportation expenses covered (up to a limit)
給与:
- Salary increases available based on performance and evaluation
- Transportation expenses covered (up to a limit)
待遇・福利厚生:
- Full social insurance coverage provided
- Casual dress code / flexible clothing allowed
- Employee discount available
- Flexible working environment within a small team
その他:
- Start date negotiable
- Remote interviews available
雇用形態: 正社員
給与: 280,000円 (月給)
平均所定労働時間（1か月当たり）: 160時間
