Job Title: Room Checker
JOB DESCRIPTION
The Room Checker is responsible for ensuring that all guest rooms meet the highest standards of cleanliness, presentation, and comfort.
This role plays a key part in delivering exceptional guest experience by conducting detailed inspections, identifying improvement opportunities, and working closely with the housekeeping team to maintain consistent quality.
JOB OVERVIEW/RESPONSIBILITIES
- Inspect guest rooms to ensure cleanliness, hygiene, and presentation meet company standards
- Check linens, amenities, and room setup for accuracy and flawless appearance
- Identify and report maintenance or housekeeping issues promptly
- Pay close attention to details, including hard-to-see or easily overlooked areas
- Propose improvements to room presentation and overall guest experience
- Collaborate closely with the housekeeping team to maintain consistent quality
- Ensure every guest enters a clean, comfortable, and welcoming environment
Training and support will be provided to help you succeed in the role.
REQUIREMENTS
【Must】
- Experience
- Experience in housekeeping, hotel operations, cleaning services, or a related field or willingness to learn and perform room inspection duties with responsibility
- Education and Qualification
- Valid working visa in Japan
- Skills
- Strong attention to detail and ability to notice inconsistencies
- Ability to work efficiently while maintaining high quality standards
- Basic communication skills for reporting issues and collaborating with team members
- Ability to work independently and complete assigned tasks reliably
- Language Skills
- Conversational level or above in English
- Competencies
- High level of professionalism and sense of responsibility
- Respect for guest privacy and confidentiality
- Ability to work cooperatively with housekeeping and other departments
- Flexibility to work weekends and holidays based on operational needs
- Friendly, polite, and professional attitude toward guests and colleagues
【Preferred】
- Experience
- Experience in room inspection, quality control, or supervisory roles
- Experience in resort hotels or accommodation facilities
- Education and Qualification
- Training or certification related to hospitality or housekeeping
- Valid Driver’s License (Japanese, international, or foreign driver’s license with an official Japanese Translation)
- Skills
- Familiarity with housekeeping checklists or inspection standards
- Language Skills
- Conversational level or above in Japanese
Employment Terms and Condition
Contract Period & Renewal
- Contract Period: 11/16/2026 - 3/31/2027
- Contract renewal: Applicable
- Reason of Renewal:
- Employee’s work performance and attitude.
- Company’s business demands.
Duty, Work Location & Scope of Changes
- Duty: may be changed as determined by the company
- Initial Work Location: one of the company’s properties in Rusutsu or Furano, Hokkaido
- Scope of changes: company properties in Niseko Area, Rusutsu or Furano.
- Training may be conducted at other location.
- Employees may be required to work at different properties based on operational needs.
- The initial assignment will be determined by the company.
Commuting & Workplace policy
- Private Vehicle Commuting: Not permitted
- Measures to prevent passive smoking: indoor smoking prohibited
Working hours, Days off & Overtime
- Working hours / Shift schedule: Up to 8 hours between 06:00 to 22:00
- Days off: two days off per week (based on shift schedule)
- Overtime: Yes
- Monthly Average Overtime Hours: 10 hours per month
- 36-Article Agreement (overtime): Applicable (Due to seasonal factors and a high concentration of orders from general customers, periods of increased workload are expected)
Salary Package / Benefit
- Salary: 1,500 yen / per hour
- Subsidized Ski Pass on your location or Recreational Allowance
- Social Insurance Available (Health insurance, Employee pension, Employment Insurance, Workers’ accident compensation insurance), if eligible.
- Staff Accommodation Available
- Company Events
