JOB SUMMARY
Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps increase guest and employee satisfaction through effective communications and training.
CANDIDATE PROFILE
Education and Experience
- High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
OR
- 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
CORE WORK ACTIVITIES
Supporting management of Department Operations and Engineering Budgets
- Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
- Helps establish priorities for total property maintenance needs.
- Supervises the day to day operations of Engineering.
- Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
- Maintains and operates equipment at optimum effectiveness, efficiency and safety.
- Supervises distribution of repair work orders.
- Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed.
- Acts as technical liaison for all departments in property.
- Supervises Engineering in the absence of the Director of Engineering.
- Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
- Selects and makes purchases of new equipment, supplies, and furnishings.
- Inspects and evaluates the physical condition of facilities in order to determine the type of work required.
- Manages parts, supplies and equipment inventories effectively by minimizing downtime and maximizing cash flow.
- Performs inspections effectively.
- Assists in evaluating and implementing new technologies, equipment and supplies.
- Assists in establishing and implementing an energy conservation program.
Maintaining Engineering Standards
- Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current.
- Helps ensure regulatory compliance to facility regulations and safety standards.
- Ensures compliance with all Engineering departmental policies, standards and procedures.
- Ensures all employees have the proper supplies, equipment and uniforms.
Ensuring Exceptional Customer Service
- Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Empowers employees to provide excellent customer service.
Conducting Human Resources Activities
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Helps train employees in safety procedures.
- Assists in training other department employees in fire protection, safety and evacuation procedures.
- Provides feedback to employees based on observation of service behaviors.
- Assists in performing operational activities as necessary.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
のスタッフは、受賞歴のある世界各地の100を超えるホテル/リゾートで、滞在後も長くお客様の記憶に残り続ける破格の体験を創出しています。生涯の思い出を作る世界トップクラスのホスピタリティのプロフェッショナルが集まるザ・リッツ・カールトンは、創造性、思慮深さ、思いやりが発揮できる環境があれば、誰もが成功できると信じています。
私たちは常に、世界中で稀有で特別なラグジュアリーサービスを代表し、お客様に最高の気配りと快適さを提供することに誇りを持っています。
ここで働く人の役割は、ザ・リッツ・カールトンの「ゴールドスタンダード」が毎日優雅に、心を込めて提供されるようにすることです。ゴールドスタンダードはザ・リッツ・カールトンの基盤であり、毎日よりよい一日を目指す私たちの指針です。ザ・リッツ・カールトンがラグジュアリーホスピタリティのグローバルブランドリーダーとして高い評価を得ているのは、この基盤、そして企業文化が成功を導くという信念のたまものです。私たちのチームの一員になると、従業員への約束、信条、サービスバリューなどのゴールドスタンダードを学び、それを体現することが求められます。同時に私たちは、仕事や同僚を誇りに思えるような機会と環境を提供することを約束します。
ザ・リッツ・カールトンの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして、目標を達成し、素晴らしいグローバルチームに参加し、最高の自分になることができる場所で働いてみませんか。
