採用企業
Global technology and e-commerce company
勤務地
東京都 23区
雇用形態
正社員
給与
1300万円 ~ 1600万円
服装カジュアルフレックスタイム制
Our client is a global e-commerce and operations leader committed to delivering exceptional service and convenience to customers everywhere. Their fulfillment network connects innovative technology with efficient logistics, enabling millions of deliveries every day and helping people get what they need—faster and easier.
This position is responsible for driving operational excellence across last-mile delivery sites by leading data-driven process improvement initiatives. The role focuses on improving safety, quality, and productivity at delivery stations through new system implementations, workflow optimization, and scalable standardization. The position works closely with site leadership, network operations teams, and global process owners to enable continuous improvement and enhance the end-to-end customer delivery experience.
Key Responsibilities
Lead process improvement projects that enhance delivery station safety, quality, and productivity
Introduce and scale new operational systems, digital tools, and workflow structures across multiple delivery sites
Analyze operational performance using quantitative data and validate findings with on-site observations and stakeholder interviews
Identify inefficiencies, convert them into measurable problem statements, and drive prioritization and execution of improvement initiatives
Standardize best practices and create scalable frameworks to support consistent execution across the network, including potential deployment to international regions
Collaborate with delivery station managers, operations leaders, engineering teams, and cross-functional departments to ensure alignment and adoption
Apply structured improvement methodologies (e.g., PDCA, Lean, Kaizen) to drive sustainable operational change
Role Value & Impact
This position plays a central role in:
Introducing and scaling digital innovation within last-mile logistics operations
Learning and applying global best practices in process engineering and network optimization
Building cross-regional collaboration networks and modern operational methodologies
Improving delivery reliability and customer experience at scale
Through hands-on field engagement and strategic project leadership, the role directly contributes to continuous improvement across nationwide delivery operations.
職務経験
6年以上
キャリアレベル
中途経験者レベル
英語レベル
ビジネス会話レベル
日本語レベル
ビジネス会話レベル
最終学歴
大学卒： 学士号
現在のビザ
日本での就労許可が必要です
Mandatory Qualifications:
Bachelor’s degree or equivalent professional experience
Experience in process improvement or involvement in project-based work, regardless of industry
Business-level proficiency in both Japanese and English (reading, writing, and speaking)
Desired Qualifications:
Hands-on experience driving improvement initiatives using Lean, Toyota Production System (TPS), or similar methodologies
Knowledge or experience with database technologies (e.g., SQL, Access, MySQL, Redshift, MS SQL Server), and related tools (Excel, Visual Basic, Windows OS)
雇用形態正社員給与1300万円 ~ 1600万円
会社の種類
大手企業 (300名を超える従業員数) 外資系企業
外国人の割合
外国人 半数
募集について
本求人は転職サイトCareerCross（キャリアクロス）がIndeedへの掲載を行っております。
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電話：03-5217-3900
問い合わせフォーム：https://www.careercross.com/suggestion
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電話番号：03-5217-3900
メール：[email protected]
