Lead and develop the global customer account strategy for assigned Japan-based OEM customers across all regions and product lines.
The role is responsible for driving global commercial alignment, customer relationship management, business acquisition, and long-term business growth in collaboration with cross-functional and multi-regional teams.
- Lead and develop the global account strategy for assigned Japanese OEM customers
- Drive business acquisition activities and support long-term account growth
- Manage commercial alignment across regions and functions including sales, engineering, operations, finance, and product lines
- Lead customer negotiations for commercial topics including pricing, quotations, investment, and business conditions
- Support development of customer battle plans and strategic sales presentations
- Build and maintain strong customer relationships with key stakeholders globally
- Coordinate RFQ activities and ensure alignment between customer requirements and internal organizations
- Monitor account profitability, sales performance, and commercial recovery activities
- Act as escalation point for critical commercial topics and customer issues
- Support customer trust-building and organizational transformation initiatives
- Bachelor’s degree in Engineering, Business Administration, or related field
- Minimum 10 years of experience in automotive sales or account management within a Tier 1 supplier (Honda/Nissan)
- Experience managing Japanese OEM customer accounts in a multinational environment
- Strong commercial negotiation and customer relationship management skills
- Experience working in a cross-functional and multicultural organization
- Strong leadership, coordination, and execution capabilities
- Business-level English and Japanese communication skills required
- Global account management experience is preferred
Be part of our ZF Lifetec team as Global Customer Account Manager (GCAM) and apply now!
Contact
Ni Zhao
[email protected]
DIVERSITY COMMITMENT:
Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice.
With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility.
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