We actively welcome applications from People with Disabilities (PWD) and provide reasonable accommodations throughout the recruitment process and in the workplace.
About the Role
This role manages a portfolio of Strategic brands within Uber Eats Japan. Your day-to-day will vary from deep strategic planning and execution to managing executional tasks that ensure the strong growth and success of our largest brands.
As a Senior Enterprise Account Manager, you will manage a portfolio of 2-3 key accounts, serving as a trusted consultant and the primary point of contact for Uber Eats. You will take full end-to-end ownership of growth KPIs, collaborating with cross-functional teams to maximize partner performance. In this role, you won't just impact a client's sales-you will influence their overall digitalization strategy and long-term business evolution.
Your Impact in Role-
Build and execute a strategy by brand level to drive outsized growth for both the brand and Uber
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Work with cross-functional stakeholders to negotiate strong outcomes for your brands to support growth
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Collaborate with global brand owners to understand best practice and execute for Japan
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Build an external network within your brands from working level to C-level to influence outcomes and strategy
The Experience You'll Bring-
Proven experience in managing complex stakeholder environments, with the ability to influence and align diverse internal and external partners toward shared goals
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Strong negotiation and deal-making skills, with demonstrated success in driving mutually beneficial commercial outcomes in a fast-paced, ambiguous environment
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Excellent planning and organizational skills, with the ability to balance long-term strategic thinking and day-to-day executional excellence
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Solid commercial acumen, including the ability to understand P&L drivers, evaluate trade-offs, and make data-informed decisions to drive growth
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Strong communication in both English and Japanese
Basic Qualifications-
Experience in stakeholder management across complex, matrixed organizations
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Data-driven approach to decision-making and performance management
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Fluency in both Japanese and English (business level or above)
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Experience in account management, client services, or a related commercial function
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Self-starter and growth mindset: a proactive approach to identifying growth opportunities and expanding the Uber Eats footprint within a partner's business
Preferred Qualifications-
Industry background: experience in the technology, e-commerce, digital media, or food & beverage sectors
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Agility: proven ability to thrive in a fast-paced, high-growth environment, with the resilience to adapt to changing priorities
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Financial acumen with the ability to interpret and act on P&L and commercial data
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SQL knowledge or experience working with data tools to derive insights
