We are seeking Customer Care Professionals to support inquiries related to our Business Cards for commercial customers. As a member of the Commercial Servicing Network, you will serve as the "voice" of American Express and play a vital role in delivering Relationship Care® through inbound customer interactions.
In this role, you will build meaningful relationships with a diverse range of Business Card Members, including business owners, entrepreneurs, executives, and employees. By understanding each customer's unique needs, you will provide personalized solutions and deliver the exceptional service experience that defines the American Express brand.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
