tripla Co., Ltd. is a leading provider of digital-transformation (DX) solutions for the hospitality industry. Our mission is to help hotels maximize profit, elevate guest experience, and streamline operations through innovative technology. With an AI-powered product suite—including booking engines, chatbots, marketing-automation tools, and payment solutions—we serve 8,000 + properties across APAC and are rapidly expanding worldwide, with innovation and growth as our core values.
We are seeking a highly experienced Senior Product Manager (PdM), Payments to drive the end-to-end vision, roadmap, and delivery of tripla's critical global payments platform. This role involves owning the strategy, key integrations, and strategic profit contribution across Japan and our rapid international expansion
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Mission critical impact and high visibility: this role operates at the core of tripla’s rapid global expansion, serving 8,000+ properties across APAC and rapidly expanding worldwide.
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End-to-end ownership: Shape strategy, economics, and user experience for all payment features, from acquisition to settlement, driving direct growth for our customers and tripla.
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Cross-functional leadership: closely collaborate with Business development and Customer success to build a platform that serves our customers
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Define and Own Payments Strategy: Define the global vision, strategy, and roadmap for tripla's Payments for Japan and international markets.
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Drive Transaction Economics: Support the payment business model, optimizing processing costs, pricing, and financial performance to maximize tripla's profit contribution.
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Ensure Compliance and Risk: Serve as the product owner for PCI compliance, security, fraud prevention, and risk management across the platform.
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Lead End-to-End Delivery: Oversee the full product lifecycle, leading agile execution to deliver high-scale, high-transaction volume solutions.
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Utilize Data for Decisions: Leverage extensive data analysis and financial modeling to inform product prioritization, diagnose issues, and drive key decisions.
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Manage Stakeholder Alignment: Serve as the strategic bridge between Engineering, Business Development, Customer Success, and external payment partners.
