仕事内容:
Company Description
M2N Tours specializes in providing guided tours across Japan, with a focus on historical accuracy, cultural insight, and quality experiences. Based in Hiroshima and expanding to other regions, the company offers group and private tours that connect travelers to Japan’s rich history and culture. With highly prepared guides and an emphasis on open discussion, M2N Tours creates meaningful and memorable experiences for visitors. The goal is to go beyond typical guidebooks, offering an authentic approach to exploring Japan.
Role Description
M2N Tours is hiring! As we continue to expand, we are looking for a reliable Administrative Assistant to help manage our daily operations and administrative processes. In this role, you will support the management team by ensuring smooth day-to-day operations and maintaining essential administrative functions. This position begins with a three-month freelance trial period on a stipend basis, with a flexible hybrid work model. Based on your performance during the trial period, there may be an opportunity to transition into a permanent position.
Key Responsibilities
Daily Operations (Flexible/Remote)
- Coordinate and manage tour schedules
- Communicate with customers and tour guides
- Be available throughout the day for managing urgent issues (e.g., delays or emergencies)
- Ensure smooth day-to-day coordination of ongoing tours
Note: This role requires consistent mobile availability rather than continuous active work.
Office Administration (On-Site in Saijo, Hiroshima)
- Maintain and organize records and documentation
- Perform translation tasks (Japanese ↔ English)
- Support bookkeeping and administrative processes
- Assist with general office maintenance
This part of the role requires on-site presence approximately 3–4 days per week.
アピールポイント:
What we offer
- A three-month freelance trial period, with the opportunity to transition to a permanent position based on performance and business needs
- ¥1,500 per hour during the trial period, with compensation reviewed upon contract renewal
- Mostly remote work, with 2–3 days per month at our Saijō office
- Initial training and ongoing support from the management team
- Flexible working hours based on mutual agreement
- A collaborative and open work environment
- Enrollment in Social Insurance and Health Insurance after the trial period, if eligible under Japanese labor regulations
- Paid annual leave in accordance with Japanese labor law (after transition to employment, if applicable)
- Clear working hours—when you're off, you're off
- The opportunity to contribute directly to the company's growth.
- Join a fast-growing company expanding beyond Hiroshima, Miyajima, and Nagasaki, where your ideas and work will have a lasting impact
求める人材:
Required
- Native level Japanese and business level English (spoken and written)
- Experience with administrative work, including scheduling, correspondence, and record keeping
- Proficiency with Google Workspace, especially Google Sheets
- Ability to commute to our Saijō office 3 to 4 days per week
- Ability to adapt and reprioritize when plans change, as tours may be delayed, guides may cancel, and customer requests can change quickly
- Applicants who are not Japanese nationals must hold a valid residence status that permits this work
- Degree in Social Sciences, Business, Tourism, or a related field, or currently pursuing one
Preferred
- Experience in tourism, travel, or hospitality
- Bookkeeping or invoice processing experience
- Interest in Japanese history and culture
- Experience with booking systems or OTA platforms such as Bokun, GetYourGuide, or Viator
勤務時間・曜日:
Days: 5 days per week, shift-based, including weekends
Two consecutive days off per week, scheduled midweek
Hours:
- Weekdays flexible (max 5 hours) Tasks: Accountability, translation, customer and guide communication, Bookings.
- 21:00–22:00 Tour assignment for the next day
Actual working hours: 5 hours per day / approx. 108 hours per month
- Break: not applicable (each block is under 6 hours)
- Between blocks and on days off you are off. No availability required.
- Overtime: not expected. Any hours beyond the agreed schedule are paid at the applicable statutory rate.
Work style: hybrid, minimum of 3 days work at office in Saijō, Higashi-Hiroshima
(approx. 2–3 days per month, scheduled in advance)
休暇・休日:
During the three month freelance trial period, paid leave is not provided. Upon transition to a permanent employment contract, paid annual leave will be granted in accordance with Japanese labor law. We kindly ask employees to submit leave requests at least one month in advance whenever possible.
勤務地:
Remote work for daily operations.
On-site work required in Saijō, Hiroshima approximately 3-4 days per week.
No frequent business travel required.
アクセス:
Office located in Saijō, Hiroshima.
Accessible by public transportation.
給与:
Working hours are scheduled based on operational needs and mutual agreement. Occasional evening shifts, including between 9:00 p.m. and 10:00 p.m., may be required. All scheduled working hours are compensated at the employee's applicable hourly rate.
待遇・福利厚生:
- Three month freelance trial period with the opportunity to transition to a permanent employment contract based on performance and business needs.
- Hourly wage of ¥1,500 during the trial period, with compensation reviewed upon contract renewal.
- Enrollment in Social Insurance and Health Insurance after transitioning to a permanent employment contract, if eligible under Japanese labor law.
- Paid annual leave in accordance with Japanese labor law after transitioning to permanent employment, if eligible.
- Occasional business travel to other company locations may be required. All travel will be coordinated in advance, and transportation expenses will be covered by the company.
- Initial training and ongoing support.
- Opportunities for compensation growth based on performance and contribution.
その他:
- Please submit your resume in English to [email protected], and include your earliest available start date in your application.
- Email subject: Tour Operations & Administrative Assistant Application – [Your Full Name]
- Please note that the interview will be conducted in English and may be held in person.
- Only shortlisted candidates will be conta
Job Types: Part-time, Contract
Pay: From 1,500円 per hour
Ability to Commute:
- 広島県 東広島市 西条町助実 (Required)
Language:
- English (Required)
- Japanese (Preferred)
License/Certification:
- work permission to legally work in Japan (Required)
