A Clinical Manager is responsible for managing and improving their area of responsibility with excellence by supervising, coaching, motivating and establishing the direction for the Clinical Staff team in the Yokohama Treat.
This employee must demonstrate ability to provide clinical leadership to the group of Clinical Staff independently, and should demonstrate skills and desire to be a leader to all Align employees.
This position should work closely with the Clinical Staff, providing ideas for improvement in the Clinical Group and the production. Close working relationship with Managers from other departments in search of opportunities for improvement will be an important part of the Clinical Manager role.
Most importantly, this position should demonstrate People leadership to build a robust team and develop people.
The Clinical Manager will report directly to the Sr. Director, Japan Treatment Planning Operations.
1. Manage area of responsibility with excellence
- The Clinical Manager is also responsible for recruiting, staffing, training, and discipline of clinical staff to support on-going production needs in a high growth environment.
- This individual should make sure that appropriate skill level and ability for all clinical staff positions is present and organize develop and coach for internal candidates in leadership roles.
2. Advances ability to do the job supposed to do
- Implement and champion continuous process improvement methodologies and techniques.
- Establish ClinCheck quality monitoring processes and clinical profiling process for targeted customers.
3. Improve your area of responsibility
- This individual must demonstrate ability to provide clinical leadership to a clinicians group
- Support of other teams and direct reports in their implementation of improvements
- In charge of constant supervision of the technicians to guarantee high clinical quality standards in the Align Technology, Inc. products and services. This task will be accomplished by providing an organized structure that supports production and customer care needs in his/her area of responsibility.
4. Support corporate initiatives
- It is expected excellent participation as presenter, hostess and organizer for the Study Clubs and Workshops for customers.
- Ensure the effective fulfillment of objectives and deadlines assigned to the group for Invisalign and/or CAD-CAM services products.
- Propose ideas for software development and participate in projects for their implementation.
- Demonstrate excellent skills at interacting and communicating with top management groups
- Propose ideas for procedures and processes to promote improved service and customer satisfaction, and overall department improvements.
5. Must maintain a close involvement with all training processes in the Treat.
6. Ensure proper managing of all related Product Safety reports.
- Closely work with Regulatory and QA teams to assure appropriate handling of Product Safety reports.
- Propose ideas for procedures and processes to promote improved management of Product Safety report
7. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
8. Perform other duties as assigned
ACADEMIC BACKGROUND
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A Bachelor Degree, or may have a Master’s Degree from a four-year university.
REQUIRED EXPERIENCE
- 5+ years in a people management position or project management position
- Proficient personal computer skills including intermediate software packages, electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
LANGUAGES
- Must possess full mastery of the English language.
SKILLS /COMPETENCIES
In order to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must have remarkable people leadership skills in a complex organization.
- Must have good interpersonal skills and the ability to work cross-functionally.
- Must have exceptional problem-solving and decision making skills.
- Must have exceptional level of commitment and a positive can-do attitude.
- Must be able to make good assessments on what can and cannot be accomplished before making commitments.
- Must be proficient with computers and standard software programs (Excel, Word, e-mail, etc.).
- Must be willing to work overtime, holidays, and weekends as required.
- Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
- Ability to write speeches and articles for publication that conforms to prescribed style and format.
- Ability to effectively present information to top management, public groups, and/or boards of directors.
Your growth and well-being:
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Discover Align:
We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.
Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.
We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.
Eager to learn how we embrace our global differences and nurture employee well-being?
Explore Align's culture here!
Want to discover more about exocad and Cubicure? Click on their names for additional information.
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Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
