REQ ID
98487
POSTED
Jun 1, 2026
FUNCTION
Marketing
LOCATION
Tokyo, 13, JP, 1631427
THE ROLE
OPTIMIZE, ENABLE, INNOVATE!
The Digital CRM Specialist will support the smooth execution of the brand’s digital marketing and CRM initiatives, with a primary focus on digital advertising, LINE, and @cosme operations.
This role requires close collaboration with the global team, advertising agencies, vendors, and internal stakeholders, ensuring a high level of accuracy, efficiency, and attention to detail in daily operations.
RESPONSIBILITY
Digital Advertising Operations
Organize and coordinate digital assets with advertising agencies and media partners
Support the preparation of materials for global approvals
Manage the production process of various digital contents
Handle purchase order (PO) issuance
Coordinate the shipment of products and samples
Support the creation of in-store operation manuals
LINE Operations
Write, review, and proofread copy for LINE communications
Set up and distribute LINE messages and LINE VOOM content
@cosme Operations
Maintain the official brand account via CMS
Coordinate logistics and arrangements for campaign applications
Approval & Market Intelligence
Collect and organize information for approval materials
Research and summarize industry and market trends
YOU ARE A COTY FIT
As a Digital CRM Specialist, you thrive in a fast-paced and diverse environment. You are:
Strong communication skills and the ability to work effectively with multiple stakeholders
High sense of responsibility and ownership of assigned tasks
Perseverance and the ability to follow through until completion
Professional attitude with strong attention to quality
Team-oriented mindset with the ability to collaborate effectively
Skills & Qualifications
Ability to manage multiple tasks simultaneously in a fast-paced environment
Experience in brand business, preferably within the luxury or premium industry
Experience in digital marketing, or a strong interest in the field
Strong attention to detail
Ability to read and write in English for understanding global materials and email communication
WHAT WE OFFER
This is a unique role with a genuine opportunity to make an impact. You’ll get to work in a diverse environment with a team of professionals who are passionate about the work they do and know how to have some fun along the way.
Coty’s global omni-working policy provides the option to work up to 50% of your month remotely. We believe that a more flexible philosophy of remote working will give everyone the freedom to choose what works for their individual circumstances and empower them to always perform at their best.
ABOUT US
Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day. If you’re the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible – we’d love to hear from you.
Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion to create a more open, inclusive, and diverse workplace where all employees can be their authentic self.
