JP SLS Operations Ownership
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Monitor daily logistics performance and proactively resolve operational issues across the shipment lifecycle.
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Conduct root cause analysis and drive corrective actions to ensure stable operations and service quality.
Operational Excellence & Performance Management
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Analyze operational KPIs, identify opportunities for improvement, and lead continuous process improvement initiatives.
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Track performance trends and implement action plans to improve operational efficiency and customer experience.
Vendor Performance Management
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Own day-to-day vendor management and maintain strong operational relationships with logistics partners.
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Monitor vendor KPI/SLA performance, conduct regular performance reviews, and drive continuous improvement initiatives.
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Design, establish, and continuously improve operational SOPs and governance processes.
Logistics Strategy & Vendor Development
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Support RFQ projects through vendor sourcing, market benchmarking, capability assessment, and commercial evaluation.
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Evaluate new logistics solutions and identify opportunities to optimize network performance and cost.
Customs & Regulatory Compliance
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Monitor customs and regulatory changes affecting cross-border logistics in Japan.
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Lead implementation of new regulatory requirements and drive process improvements to ensure compliance.
