Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. As a service-oriented organization, we never waver in our commitment to our Corps.
This position is located at Food Court. Candidates selected for this position will serve as a Lead Food Operator.
This position is NOT classified as World Wide Hire and does NOT offer housing allowances, relocation assistance, or cost of living allowances.
This vacancy may also be eligible for the following Employee Benefits/Incentives.
401(k) Retirement Plan with up to a 5% employer match.
NAF Pension Plan that is portable to other qualified government agencies. (May be eligible to buy back military service time).
International medical and dental insurance (on/off base).
Inexpensive life insurance covers up to 3x your annual salary.
Short Term Disability Insurance up to 60% of your salary.
Up to $10,000 a year for Tuition Assistance up to graduate level.
Leave Donation Program for life's emergencies.
Professional training and development curriculum in technology and leadership.
Major Duties
Assists and monitors the operation and control of a food service activity or assigned food service area. Assists in determining equipment and activity maintenance requirements and accomplishing required maintenance and replacement of property or equipment. Assists in the procurement of required supplies such as food merchandise, paper goods and cleaning supplies. Maintains and enforces security of funds, merchandise, supplies, equipment and property in accordance with policies and procedures. Responsible for the issue, receipt, safekeeping, deposit and accountability of funds. Completes daily and monthly financial reports and daily cost of goods and labor. Makes unscheduled cash counts. Prepares reports of significant occurrences during the shift. Assures patron satisfaction by resolving complaints and other customer issues. Inspects and secures facility at the beginning/end of the shift. May have keyholder responsibility. May plan and schedule daily service menus for activities and events. May assist in preparing work schedules, assigning work, and conducting training. May provide recommendations for employee performance appraisals, promotions and disciplinary actions. Ensures compliance with fire, safety, sanitation and security regulations.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher level supervisor, or proper point of contact for help when problems arise.
Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.
Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
Performs other related duties as assigned.
Qualifications
1. At least one year experience demonstrating knowledge of fast food, restaurant and business operations.
2. Familiarity with cash handling procedures and sales operation.
3. Ability to communicate both orally and in writing, and to provide work direction to other employees.
4. This is a mixed position where the incumbent must be able to lift and carry objects up to 45lbs independently and objects over 45lbs with assistance.
Please include MONTH/YEAR and HOURS per week for all previous work experience listed on the resume. If there is no indication of time in position, we will credit the minimum.
How To Apply
All applications must be submitted online via the MCCS Careers website.
Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
Required Documents:
- Resume that does not exceed 2 pages
**IMPORTANT: To align with the Merit Hiring Plan, Federal Agencies will not accept resumes that exceed two pages. Accordingly, the NAF HRO will only consider resumes that are two pages or fewer. Resumes exceeding this
limit will not be referred and will be deemed ineligible for consideration
- Education/certification certificate(s), if applicable.
- Proof of foreign education is not necessary for applicants unless it is listed as a requirement, as specified in the PD or qualification standards. If a foreign institution's education is used to fulfill those requirements, then a credential evaluation verifying U.S. equivalency will be necessary.
- If prior/retiring military, DD214 Member Copy/Statement of Service
- PCS Orders and Family Entry Approval (Military) OR Sponsor's Letter of Employment (Civilian)
- If you have prior federal employment, please submit your most recent Personnel Action Report (PAR), SF-50, SF3434, SF2545, or paperwork that is equivalent to the others listed.
MILITARY SPOUSE PREFERENCE
All military and DoD civilian spouses are required to provide a copy of their sponsor's orders during the application process. If a copy of the orders are not submitted during the application process, the spouse will NOT be considered as part of the military spousal preference population when being routed to the hiring manager for consideration.
** NOTE - In accordance with MCO P12000.11A there is no limit to the number of times spousal preference may be applied to referral and selection for non-continuing positions (flexible). Spouses may be simultaneously referred for continuing and non-continuing positions. Eligibility of spousal preference terminates upon acceptance or declination of an offer for a Regular Full-Time or Part-Time position, even if the spouse elects any other categories on the initial application. (Applies to all positions NF03 and below level)
LEGAL IMMIGRATION STATUS RESPONSIBILITY
**NOTE (1) In regards to your current legal residence status in Japan, it is your responsibility to maintain legal residence status and take necessary steps to retain a current Visa up until you are employed with MCCS and issued SOFA status.
**NOTE (2) For applicants with Japanese permanent residency status; in accordance with USFJI 36-2611, para. 4.2.2.1., the individual is not entitled to acquire double residency status in Japan. SOFA status will be granted once you take an action to relinquish Japanese permanent residency.
Closing Statement
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.secnav.navy.mil/donhr/Site/Pages/No-Fear-Act.aspx
As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
