Relocation Assistance Offered Within Country
Job Number #173790 - Tokyo, Tokyo-To, Japan
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Job Summary:
Provide a direct interface with specialist pet retail operators at store level to deliver superior execution of Hill’s 7Ps. Ensure Hill’s is the strategic partner of choice in the assigned stores and gain professional and business support to grow Share of Market and Sales.
Principal Duties and Responsibilities:
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Nutrition knowledge(5%)
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Develop and maintain high standards of knowledge in small animal nutrition, Hill’s and competitors’ products through company training and self-study.
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Territory Management(15%)
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Achieve territory sales targets
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Plan and execute call value (coverage, frequency, productivity) for the territory, based on store classification and required activities.
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Report objectives and minutes calls of the day in C4C at the end of the day -end of the week the latest-
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Review store potential for the territory (every year)
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Promptly identify new stores and secure strong presence and endorsement for Hill’s brands
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Maintain accurate records in the Hill’s reporting system, e.g.
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all stores in the territory
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all professional and administrative activities
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Business Development(60%)
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Build strong engagement with local retailers and implement an efficient 7P action plan
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Develop deep knowledge of the customers’ business and organization; build a network with key decision makers / key influencers in the store. Maintain regular contacts with the store personnel and key influencers.
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Provide best in class professional support (detailing, in-store seminars, technical meetings, trainings, merchandising), reaching all key stakeholders in specified stores
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Identify opportunities in the assigned stores and develop technical and business propositions that meet the needs of both Hill’s and the customer, resulting in superior 7P’s execution in store to become the partner of choice.
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Implement commercial activities to ensure:
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Full distribution, excellent placement and visibility, active endorsement by the store staff of Hill’s products.
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Rapid acceptance, endorsement, support and distribution of new products
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Establishment of shelf space, visibility and adequate inventory within each store,
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Propose recruitment of new users plan of Hill’s brands
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Negotiate special secondary exhibition to maximize return of promotion campaigns (Gondola End, Pallet display, Shop in Shop)
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Develop and implement annual business plans to dedicate specific additional resources for specified stores, which realise both the needs of customers and Hill’s overall commercial objectives.
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Schedule regular (quarterly) business reviews with the decision maker in the store to assess the achievements versus the agreed goals and adjust plan accordingly.
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Business & Financial management(10%)
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Monitor the achievement of territory objectives versus target and develop corrective actions where necessary
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Manage the assigned budget and ensure timely and accurate submission of document to head office
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Timely and accurate submission of T&E expenses
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Others(10%)
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Represent Hill’s at meetings/conferences e.g. Trade shows, Pet training days, Local and National meetings, Client Meetings
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Keep abreast of trends in the speciality and of competitive activity and share this knowledge with the Head Office in the appropriate forums.
- This is not an exhaustive list of duties or functions.
Education/ Experience Requirements
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Bachelor Degree
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Previous sales experience in field sales, veterinary industry, FMCG, pharmaceutical company or Nutrition Company preferred.
Expected Areas of Skills
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Proficient computer skills in Microsoft Office, and ability to learn company specific tools & programs
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Valid driver’s license required
Leadership Competencies (Should match the Colgate Global Competencies)
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Effective execution
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Relationship Building
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Consumer/Customer focused
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Planning/Priority Setting
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Influence / Negotiation
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Teamwork and Collaboration
Functional Competencies (Should match the Colgate Global Competencies)
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Understand Customers and Customer collaboration
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In-Store execution
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Customer Influence and Negotiation
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Integrated Commercial Planning
Working Relationships (Key partnerships and reporting relationships)
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Does this position supervise: No
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Reports to Field Sales Manager
Travel Requirements
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Expected percentage of travel: Up to 80%
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
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