2件のsupervisor operationsのおすすめの求人

Work on production support activities, including incident handling, minor enhancements, and application maintenance
Identify and analyze root causes of technical issues, system incidents, and job failures
Be available, on a need basis, for off‑hours support, including P1 on‑call support situations
Perform effort estimation for assigned tasks and approved change orders
Implement and follow best practices for production support programming and application maintenance
Work independently, while also tracking and coordinating with the team to ensure delivery within timelines agreed with the customer
Communicate effectively with clients and end users at all organizational levels
Prepare and provide regular status reports to both internal and external stakeholders
Engage with and escalate to appropriate teams and stakeholders as required to resolve issues in a timely manner
Support and participate in transition execution activities, including knowledge transfer and stabilization phases
Perform any other duties assigned by the Supervisor, related to the scope of work
Place of implementation: Hybrid work model or client location, depending on project requirements.

Key Work Expectations:

Demonstrate a strong willingness to learn and continuously upskill, in line with evolving customer technology demands
Maintain high standards of professionalism, responsibility, and quality in all assigned activities
Are capable of supporting long‑term operations, maintenance, and customer‑facing engagements

Key Skills Summary:

L2 Application Support & Maintenance experience supporting business critical production systems, including incident analysis, defect fixes, minor enhancements, and service stabilization
Proven capability in Root Cause Analysis (RCA) for application issues, batch/job failures, and recurring production incidents, with a focus on permanent resolution
Hands on experience supporting frontend applications built with React.js, Next.js, TypeScript, and JavaScript in live production environments
Strong exposure to backend, database, and infrastructure support, including Java (Spring Boot), Node.js, AWS (EC2, S3, RDS), Linux, and SQL based systems
Experience working in SLA driven, client facing environments, including on call / P1 support, issue escalation, coordination with L3 teams, and regular status reporting
Bilingual operational professional with business level Japanese (JLPT N2) and English, effective in stakeholder communication, documentation, and support reporting

応募必要条件

職務経験

6年以上

キャリアレベル

中途経験者レベル

英語レベル

ビジネス会話レベル

日本語レベル

ビジネス会話レベル

最終学歴

大学卒：学士号

現在のビザ

日本での就労許可が必要です

スキル・資格

Must have:

JavaScript, TypeScript, API, CSS, React, HTML, Next.js, Solidity, Java

Preferred:
certifications/language skills:

IT expertise in information systems
JLPT N1 (Business Level Japanese Proficiency) English proficiency at a business level or above. (TOEIC score 750 or above)

勤務地

東京都 23区

労働条件

雇用形態正社員給与経験考慮の上、応相談

採用企業情報

会社の種類

大手企業 (300名を超える従業員数)

募集について

本求人は転職サイトCareerCross（キャリアクロス）がIndeedへの掲載を行っております。

【求職者の方のお問い合わせについて】

■ 求人内容に関するお問い合わせ
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ご応募後、企業様から返信があった場合は、CareerCrossサイト内で企業の担当者様と直接やり取りが可能となります。求人内容や選考に関するご質問につきましては、企業様へ直接ご確認ください。

■ CareerCrossのサービスに関するお問い合わせ
CareerCrossのサービス利用方法等に関するお問い合わせにつきましては、以下までご連絡ください。
電話：03-5217-3900
問い合わせフォーム：https://www.careercross.com/suggestion

【CareerCross求人掲載企業様のお問い合わせについて】

Indeedでは求人の掲載停止や内容変更の手続きができません。
大変お手数ですが、該当のご依頼につきましてはCareerCross（当社）までご連絡いただけますと幸いです。
電話番号：03-5217-3900
メール：[email protected]

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