At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.
Position Summary
The primary role of the Medical Science Liaison (MSL) is to engage in meaningful peer-to-peer scientific dialogue with healthcare system leaders such as Regional Thought Leaders (RTLs) and National Thought Leaders (NTLs) within a defined geography to translate science into patient care.
The MSL captures medical insights and acts as a clinical & scientific advisor to BMS-internal cross-functional partners. Ensures applicable interactions are aligned with enterprise and medical strategies and ultimately serve to ensure patients have access to BMS medicines through their efforts to ensure the medical community is fully apprised of their safe and effective use. Additionally, the MSL will work with medical community to address other pertinent scientific related questions not limited to approved assets and indications. MSL engagement with HCPs is focused on peri-launch activities or according to lifecycle needs of the brand.
The MSL will engage in educational dialogue with relevant HCPs and share relevant clinical evidence and information based on the physicians’ needs and in accordance with the field medical plan.
This role is field-based, and it is anticipated that the employee will spend >90% of the time in the field interacting with external stakeholders, including investigators and clinical thought leaders, while also supporting internal stakeholders and continuing to maintain a high level of therapeutic expertise .
Key Responsibilities
Develops trusted relationships with appropriate academic and community Thought Leaders (TLs) in Immunology and Pulmonology through high-quality peer-to-peer scientific dialogue in both proactive and reactive settings. The MSL will use various channels for interactions (1:1, group presentations, virtual, etc.). MSLs are required to analyze and summarize medical insights collected from TLs, and then appropriately share them with internal stakeholders.
Medical engagement:
- Effectively collaborates and engages in scientific dialogue with TLs to gain insights on clinical landscape to ensure development of a medical plan that is both product/disease area focused and translates into effective launch.
- Proactively engages in scientific and clinical conversation to ensure development of a medical plan that is both product/disease area focused and translates into effective launch and Lice Cycle Management (LCM) activities.
- Engages with medical societies and PAGs (Patient Advocacy Groups) as appropriate (with Corporate Affairs).
- Provides medical support to address unsolicited HCP questions in real-time, both in face-to-face interactions and through the Medical on Call virtual capability.
- Develops credible connections with key Thought Leaders (TLs) in Immunology and Pulmonology through high-quality peer-to-peer scientific dialogue.
- Appropriately document and achieve annual goals.
- Leverages digital capabilities to enhance medical engagement.
Clinical Tria l Support :
- Provides recommendations and insights to clinical development team on study feasibilities within the therapeutic area based on knowledge of the field and through direct contacts with potential investigators, as agreed with home office medical and R&D.
- Liaises with key large accounts to understand clinical barriers to patient access and ensuring equity in access to clinical trials.
- Leads major evidence read-outs with clinical trial investigators e.g., Ph3 top-line data.
- Support Interventional and Non-Interventional Research (NIR) studies (e.g. identification and assessment of potential study sites) to facilitate patient recruitment and/or discussions around the safe and effective use of BMS investigational products, as agreed with home office medical and R&D and as defined by the study scope document.
- Provide recommendations and insights to clinical development team on study and site feasibilities within the therapeutic area based on knowledge of the field and through direct contacts with potential investigators, as agreed with home office medical and R&D.
- Support HCPs in the ISR/CSR submission and execution process and study follow-up as agreed upon with home office medical and R&D.
- Ensure that BMS Pharmacovigilance procedural documents are understood and applied by investigators of local studies, and alert appropriate BMS personnel to any identified Adverse Events. MSLs perform various medical activities for TLs those who are defined by medical team.
Qualifications & Experience
- Medical Degree, Life Science Degree or equivalent (e.g., MD, PhD, MS, MPH, Pharmacist, etc.)
- Strong Immunology or Pulmonology experience required:
- Scientific or clinical disease area knowledge, patient treatment trends, clinical landscape
- Pharmaceutical industry including compliance and regulatory guidelines
- Previous MSL experience is highly desirable
- Understanding of scientific publications
- Clinical trial design and process
- Understanding of national and regional healthcare and access environment.
- Working in a scientific and/or clinical research environment. Field medical expertise is preferred.
- Deep understanding of TL environment and needs.
Key competencies desired
•Scientific Agility
- Ability to engage in a dialogue about data in a compelling, fair and balanced way and explain in a manner that resonates with TLs/HCPs
- Expert knowledge of clinical practice and evolving healthcare delivery models.
- Ability to understand and critically appraise scientific publications.
- Knowledge of clinical trial design and methodology, including Good Clinical Practices and ethical, governmental, and regulatory requirements.
- Understands treatment paradigms, competitive landscape and can frame information in a convincing and compliant way that resonates with physicians.
- Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.
- Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.
•Patient centricity
- Understands the patient journey and experience.
- Has a patient-focused mindset.
•Customer-focused/enterprise mindset
- Understands overall enterprise objectives and prioritization.
- Winning Mindset: results-oriented, positive, resilient attitude, able to quickly adapt in an ever-changing environment.
- Willingness to embrace new ways of working and technological tools.
- Demonstrated ability to drive organizational performance.
- Experience identifying, engaging, and cultivating relationships with HCPs.
- Demonstrated ability to influence matrix organization and problem-solving mentality.
•Analytical Capability:
- Ability to analyze data, such as market trends, and HCP preferences. Data-driven insights help them strategize and target their efforts effectively.
- Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and proactive presentations to suit individual HCP needs.
- Ability to derive actionable insights from data and analytics (internally, CE^3 analytics engine).
- Providing feedback proactively to enable continuous improvement of technology and tools like CE^3.
•Technological Agility:
- Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.
- Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables them to respond promptly to inquiries, share updates, and maintain effective communication.
- Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality HCP data in a timely manner, track interactions, and plan future engagements with healthcare professionals.
- Ability to use the Medical on Call technology effectively.
- Being able to navigate and utilize the internet and online resources effectively.
- Keeping up to date with technological advancements and changes.
•Teamwork/Cross-functional mindset
- Ability to work independently and act as a team player by developing strong rapport and working relationships with external and internal stakeholders.
- Knowledge of the national healthcare and access environments.
- Deep knowledge and experience of RWE. Ability to interpret RWE and identify opportunities for RWE projects.
- Be a representative of BMS in all interactions with external stakeholders.
- Holds a high level of integrity and good judgment, to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.
- The MSL will spend majority of their time in the field with their external customers and additional requirements based on territory assignment and team needs, as needed.
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.
How We Work
Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected] . Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
For roles based in Los Angeles County only: If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection .
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
If this posting is missing required information required by local law or incorrect, contact BMS at [email protected] with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.
R1603525 : Manager, Medical Science Liaison
