仕事内容:
About OceanAir
OceanAir is a tourism company operating across multiple countries, specializing in tours, excursions, and travel experiences. We provide well-organized and enjoyable experiences at the destinations we serve.
We are seeking energetic and knowledgeable Tour Guides to join our team in Tokyo and Osaka. The ideal candidate will provide informative and enjoyable guided experiences while representing OceanAir with professionalism and excellent customer service.
Strong spoken English communication skills are required.
Job Duties & Responsibilities:
- Conduct guided city tours and excursions in Tokyo or Osaka.
- Welcome and assist guests throughout their tour.
- Share engaging historical, cultural, and local information.
- Ensure guests follow the planned itinerary and schedule.
- Coordinate with drivers, suppliers, and the operations team.
- Handle guest inquiries and resolve issues professionally.
- Recommend local attractions, shopping, dining, and cultural experiences.
- Ensure guests' safety and comfort throughout the tour.
- Represent OceanAir with excellent customer service and professionalism.
- Submit operational reports when required.
Job Qualifications:
- Previous experience as a Tour Guide, Tour Leader, or Travel Representative.
- Strong spoken English communication skills.
- Good knowledge of Tokyo or Osaka attractions, culture, transportation, and history.
- Friendly, energetic, and customer-focused personality.
- Valid work authorization in Japan.
アピールポイント:
Company & Workplace Overview
・OceanAir operates in multiple countries and provides tours, excursions, and travel experiences.
・Our work focuses on delivering well-organized tours and creating enjoyable experiences for guests.
・The Tour Guide role involves accompanying guests during tours, providing information about local attractions and culture, and assisting with their needs throughout the tour.
・This is a freelance, tour-based position, with working hours depending on the assigned tours and their duration.
・The role is primarily conducted outdoors and at tourist attractions rather than in a traditional office environment.
・Guides work closely with the operations team and other service providers to ensure tours run smoothly.
・We value professionalism, reliability, communication, local knowledge, and excellent customer service.
求める人材:
- Previous experience as a Tour Guide, Tour Leader, or Travel Representative.
- Strong spoken English communication skills.
- Good knowledge of Tokyo or Osaka attractions, culture, transportation, and history.
- Friendly, energetic, and customer-focused personality.
- Valid work authorization in Japan.
勤務時間・曜日:
(Working Days & Hours): Working days: Shift-based, depending on tour schedules and customer bookings (including weekends and public holidays as assigned).
Working hours: Flexible, based on assigned tour itineraries (Half-day tours: ~4–5 hours; Full-day tours: ~8–10 hours).
Breaks: Provided during the tour itinerary according to schedule.
Overtime: None.
Contract Type: Independent Contractor / Freelance (業務委託). On-site travel to designated tourist destinations within Japan is required.
Probation Period: None.
Social Insurance: N/A (Independent Contractor).
その他:
Job Type: Freelance
休暇・休日:
Weekends, Holidays & Leave
・This is a freelance, tour-based position, so working days and hours vary depending on tour assignments and operational requirements.
・Tour assignments may include weekdays, weekends, and public holidays, depending on guest bookings and tour schedules.
・There is no fixed weekly schedule, allowing guides to accept assignments based on their availability.
・Availability for weekends and public holidays may be required depending on the assigned tours.
・Leave arrangements are flexible and can be coordinated based on availability and upcoming tour assignments.
その他:
Job Type: Part-time
Pay: 1,500円 - 2,500円 per hour